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Showing 81 to 90 of 15840 search results for consumer duty.

81. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.

82. Claims management companies

    Claims management companies Last modified: 13/03/2023
    On 1 April 2019 the FCA will become the regulator of claims management companies in England, Wales and Scotland. Find out more.

83. FG22/5: Final non-Handbook Guidance for firms on the Consumer Duty [pdf]

    Finalised guidance Published: 27/07/2022 Last modified: 14/06/2023
    The Consumer Duty sets the standard of care that firms should give to customers in retail financial markets.

84. Cost of living

    Last modified: 04/07/2023
    Firms have an important role in supporting consumers struggling with higher living costs.

85. Supporting consumers with pension transfers

    Published: 30/08/2023 Last modified: 30/08/2023
    Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice.

86. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

87. How to apply for authorisation or registration

    Firms Firm authorisation Published: 24/05/2023 Last modified: 19/12/2023
    If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply.

88. CP21/13: A new Consumer Duty [pdf]

    Consultation papers Published: 14/05/2021
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards consumers

89. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

90. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.