Cost of living: information for firms | FCA

Publications

Tailored support guidance: mortgages
Tailored support guidance: credit
Tailored support guidance: overdrafts
Borrowers in financial difficulty consumer research

Letters

Retail mortgage lenders portfolio letter (February 2022)
Dear CEO: Ensuring financial promotions are clear, fair and not misleading (May 2022)
Dear CEO: Acting now to support consumers (June 2022)
Consumer credit portfolio letter (June 2022)
Debt advice portfolio letter (June 2022)
Dear Chair: Ensuring fair treatment of SME customers (July 2022)

FCA updates

Borrowers in financial difficulty (BiFD) project

Our work to ensure firms continue to support consumers facing payment difficulties

Ensuring the fair treatment of customers in vulnerable circumstances

More on the positive steps firms have taken to embed our guidance and the areas where we expect to see improvement

Consumers: Dealing with the financial impact of rising costs of living

Advice to consumers experiencing a change in financial circumstances due to the increased costs of living

News

FCA warns businesses to stop misleading credit adverts
FCA tells lenders to support consumers struggling with the cost of living
Consumers struggling with rising prices urged to seek help
FCA tells banks to improve treatment of struggling small business borrowers

Speeches

Brian Corr: Supporting consumers – priorities for credit regulation
Sheldon Mills: Supporting consumers in challenging times
Sheldon Mills: Keeping pace with rising costs