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Showing 1 to 10 of 1871 search results for under the Consumer Duty.

1. Expectations of firms offering fractional shares to retail investors

   Firms Published: 01/12/2023 Last modified: 01/12/2023
   FCA's expectations under the Consumer Duty for firms offering fractional shares.

2. Protecting consumers

   What we do Published: 18/04/2016 Last modified: 07/05/2024
   Find out how the FCA protects consumers from harm caused by bad conduct in the financial services industry.

3. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 05/01/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

4. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

5. Consumer Duty: the art of the possible in a year

   Speeches Published: 20/02/2024 Last modified: 20/02/2024
   Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.

6. Consumer Duty: Findings from our review of fair value frameworks

   Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
   Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.

7. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

8. Consumer Duty – information for firms

   Tasks for firms Published: 03/10/2022 Last modified: 01/11/2023
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

9. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

10. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.