Welcome to the Financial Conduct Authority website

Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

Be a ScamSmart investor

Investment scams are designed to look like genuine investments. Learn the warning signs.

Firms to avoid

Almost all firms offering financial services in the UK must be authorised by us and will appear on the Financial Services Register. We also have a list of unauthorised firms to avoid – check this list now.


How Brexit could affect you

Payment protection insurance (PPI)

Everything you need to know about PPI and how to claim back money you’ve paid.

What is PPI?

How to check if you had PPI

PPI refund scams

Monthly PPI refunds and compensation

Loans, credit and debt

Find out what ‘consumer credit’ is and why you should check if a firm can legally offer loans and credit business before you deal with them.

Loans and credit

Debt management plans

Beware of loan fee fraud

Contact us

Call us on 0800 111 6768