Bookmark Consumers I want to know more about...avoiding scams and unauthorised firms authorised and genuine firmscompensation if a firm goes bustcomplaining about a firmcontacting the FCAearly pension releaseinterest rate hedging productspayment protection insurance (PPI)the FCA protecting consumersunauthorised firms to avoidunauthorised payments Home / Consumers Welcome to the Financial Conduct Authority website Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams. How to complain Report a scam or unauthorised firm Report a misleading financial advert Report an unfair contract term Claim compensation if a firm fails Consumer organisations Money Advice Service Financial Ombudsman Service Financial Services Compensation Scheme (FSCS) Firms to avoid Almost all firms offering financial services in the UK must be authorised by us and will appear on the Financial Services Register. We also have a list of unauthorised firms to avoid – check this list now. Scams How to avoid or report a scam Protect yourself from scams Report a scam or unauthorised firm Check the Financial Services Register Unauthorised firms and individuals list Investment and pension scams ScamSmart How to avoid investment and pension scams Check the FCA Warning List Binary options scams Carbon credit trading scams Early pension release scams Forex trading scams Get-rich-quick, Ponzi and pyramid schemes Graphene investment scams Land banking investment scams Overseas property and crop scams Pension review scams Rare earth metal investment scams Restricted US share scams Share, bond and boiler room scams Unregulated investment scams More scams to avoid Banking and online account scams Fake FCA emails, letters and phone calls Foreign money transfer scams Insurance and warranty schemes Loan fee fraud Money transfer scams Show more + Show more + Latest warnings Get Financial Published: 25/05/2018 Golden Markets Published: 25/05/2018 Broker XP Published: 24/05/2018 Boerum Holdings Published: 24/05/2018 Forex Grand Published: 24/05/2018 Menden Hall Law Office Published: 24/05/2018 GCC Investing Published: 24/05/2018 The Finance Corporation Ltd Published: 24/05/2018 Knight Finance (clone) Published: 24/05/2018 Previous Next Show all warnings Contact us Call us on 0800 111 6768 Payment protection insurance (PPI) Everything you need to know about PPI and how to claim back money you’ve paid. What is PPI? How to check if you had PPI Why you might eligible to claim a refund Monthly PPI refunds and compensation Loans, credit and debt Find out what ‘consumer credit’ is and why you should check if a firm can legally offer loans and credit business before you deal with them. Loans and credit Debt management plans Beware of loan fee fraud Know your rights Banking Account information and payment initiation services Changes to your bank account Deposit and savings protection Interest rate hedging products Making and receiving payments Opening a bank account Packaged bank accounts Stopping a payment from your account Switching your bank account Ring-fencing Unauthorised payments from your account Mortgages Affording a mortgage Mortgage advice Mortgage fraud Insurance Employers' liability insurance Income and payment protection PPI: payment protection insurance SMEs and insurance brokers Show more + Show more + Investments Crowdfunding Exchange traded products Penny shares Structured products Traded life policy investments Unregulated collective investment schemes Financial advice Finding an adviser Trail commission Types of investment adviser What an adviser might ask you What to ask an adviser Wealth management Pensions and retirement income Annuities Pensions and retirement income Pension transfer Pension unlocking Be a ScamSmart investor Investment scams are designed to look like genuine investments. Learn the warning signs.