Protect yourself and others

Find out about your rights with banking, insurance, pensions and mortgages. Plus, how to avoid scams and complain about firms.

Coronavirus (Covid-19)

Support for consumers

The steps you can take to stay aware of any possible impact on your finances.

Avoid coronavirus scams

Find out how to protect yourself.

How coronavirus could impact your mortgage

Guidance on how we expect mortgage lenders and administrators to treat customers.

Insurance and coronavirus

How coronavirus could impact your travel, motor and home insurance, and renewing your policies.

Latest warnings

Check our list of latest warnings

Financial Services Register

Financial Services Register
Find out if a firm is authorised by us.

Be a ScamSmart investor

Check an investment or pension opportunity to avoid scams.

High return investments

Five important questions to ask yourself before you invest.

Loans and credit

Credit card payment
Check if a firm can legally offer loans and credit before you deal with them.


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What the transition period means for you.

PPI: payment protection insurance

Now the complaints deadline has passed, what happens next?

Contact us

Call: 0800 111 6768
Email: [email protected]

We’re here to help, six days a week. Monday to Friday 8am to 6pm and Saturday 9am to 1pm. Find out more.