Authorisation application video guides

Watch our step-by-step guides which show you how to complete authorisation applications on our Connect system.

'Now you are authorised' video guides

Explore our video guides that explain your firm's responsibilities once it is authorised.

Principles of good regulation

CFO Lending customer redress scheme

In focus

Predicting who will suffer financial distress

We look at the prevalence of financial distress and how it relates to consumer credit use

Jargon buster

Find out about some of the terms we use in the regulation of consumer credit.

Credit card market study

Read the results of this study into one of the largest consumer credit markets we regulate.