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Showing 1 to 10 of 13175 search results for new Consumer Duty.

1. PS22/9: A new Consumer Duty

   Policy statements Published: 27/07/2022 Last modified: 27/07/2022
   We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

2. Benchmarks supervision

   Markets Published: 22/04/2016 Last modified: 14/12/2022
   Benchmark administrators and supervised contributors are overseen by the Benchmarks Supervision team. Learn more about notifications and providing information.

3. CP21/13: A new Consumer Duty

   Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
   We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

4. Regulating for better outcomes - next steps in consumer credit

   Speeches Published: 08/10/2021 Last modified: 08/10/2021
   Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

5. Supporting consumers in challenging times

   Speeches Published: 05/05/2022 Last modified: 16/05/2022
   Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

6. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

7. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

8. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

   Press Releases Published: 07/12/2021 Last modified: 07/12/2021
   Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.

9. Critical issues in financial regulation: The FCA's perspective

   Speeches Published: 26/04/2022 Last modified: 28/04/2022
   Speech by our CEO, Nikhil Rathi, delivered at City Week 2022.

10. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar