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Showing 1 to 10 of 13152 search results for Our Consumer Duty.

1. Protecting consumers

   What we do Published: 18/04/2016 Last modified: 07/05/2024
   Find out how the FCA protects consumers from harm caused by bad conduct in the financial services industry.

2. Cancelling an authorisation or registration

   Firm authorisation Published: 08/08/2017 Last modified: 03/08/2023
   You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application.

3. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

4. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

5. Contract for differences

   Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
   Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).

6. Credit unions

   Tasks for firms Published: 11/05/2015 Last modified: 03/05/2024
   Find out how to get authorised and about other requirements for credit unions.

7. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 05/01/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

8. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

9. Consumer credit firms

   Consumer credit firms Last modified: 22/03/2023
   Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

10. Our approach to consumers

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.