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Showing 31 to 40 of 17954 search results for complaints data.

  1. Aggregate complaints data to 2022 H1 [xlsx]

    Data Published: 20/10/2022
    Aggregate sector wide firm complaints data for 2022 H1. Including opened, closed, upheld, speed of closure and redress.
  2. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.
  3. FSA Firm-level complaints data 2011 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  4. Firm-level complaints data sortable table: 2023 H2

    Data Published: 28/04/2022 Last modified: 25/04/2024
    The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.
  5. Aggregate complaints data to 2023 H1 [xlsx]

    Data Published: 19/10/2023
    Aggregate sector wide firm complaints data for 2023 H1. Including opened, closed, upheld, speed of closure and redress.
  6. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  7. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.
  8. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.
  9. Firm level complaints data 2023 H1 [xlsx]

    Data Published: 19/10/2023
    Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  10. Firm level complaints data 2022 H2 [xlsx]

    Data Published: 27/04/2023
    Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.