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Showing 1 to 10 of 17975 search results for FCA complaints data.

1. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

2. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

3. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

   Press Releases Published: 23/10/2017 Last modified: 23/10/2017
   The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

4. Complaints data items: FAQs

   Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
   Complaints data items: FAQs

5. About our complaints data

   Data Published: 06/05/2016 Last modified: 19/10/2023
   This page provides more information about how the FCA collects and reports complaints data.

6. Aggregate complaints data: 2023 H1

   Data Published: 19/10/2023 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

7. Aggregate complaints data: 2022 H1

   Data Published: 20/10/2022 Last modified: 27/04/2023
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.

8. FCA data shows consumer complaints fall by 15%

   Press Releases Published: 09/04/2014 Last modified: 24/11/2021
   The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

9. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

10. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.