Firm-level complaints data sortable table: 2021 H2

The data relates to the first half of 2021 (H2) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.

Context (Provision)

Please note:

For some firms, the context data for the insurance and protection product group is particularly high. This is because these firms are not able to calculate the total number of past PPI policies sold. Consequently, some of the context figures in the firm-specific tables are based on the number of policies sold in a shorter period, or policies currently in force, rather than the total. This leads to higher overall contextualisation figures.

Firm name

Firm Group

Joint Report

Reporting period

Banking and credit cards (per 1,000 accounts)

Decumulation & pensions (per 1,000 policies in force)

Home finance (per 1,000 balances outstanding)

Insurance & pure protection (per 1,000 policies in force)

Investments (per 1,000 client accounts)

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

0.97

3.45

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

1.77

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

3.08

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

0.92

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1.59

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

1.66

2.53

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

9.55

AJ Bell Management Limited

NO GROUP

yes

2021-04-01 to 2021-09-30

10.17

2.82

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

0.42

2.42

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

1.45

13.64

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

1.15

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

2.01

0.01

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

yes

2021-06-01 to 2021-11-30

3.43

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

yes

2021-07-01 to 2021-12-31

0.32

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

1.79

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

1.87

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

3.61

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

4.47

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

3.18

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

3.77

9.22

Aviva Insurance Limited

NO GROUP

no

2021-07-01 to 2021-12-31

5.19

Aviva Life Services UK Limited

AVIVA PLC

yes

2021-07-01 to 2021-12-31

2.81

1.4

10.25

0.86

1.73

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

0.4

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

6.82

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

27.64

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

0.29

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

3.79

4.82

21.69

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

2.04

0.13

7.25

2.51

4.09

Barclays Bank Plc

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

6.29

6.67

0.65

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

2.69

0

10.65

0.96

3.98

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

209428.57

BMO Asset Management Limited

NO GROUP

no

2021-05-01 to 2021-10-31

5.26

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

3.09

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

27.48

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

20.35

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

4.9

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

0.74

4.33

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

1.3

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

3.36

0.06

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

0.84

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

2.42

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

3.07

10.5

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

4.74

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

yes

2021-04-01 to 2021-09-30

3.67

0

4.3

9.18

0

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

3.14

0.78

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

8.52

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

4.5

1.42

5.32

0.82

0.96

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

0.97

0.97

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

1.23

2.27

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

1.2

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

11.63

8.69

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

6.8

1.67

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.35

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

3.39

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

31.32

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

50.96

0.51

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

2.07

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

2.71

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

7.55

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

7.2

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.12

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

3.7

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

0.96

0.57

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

1.48

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

6.15

1.94

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

5

Gresham Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

5.12

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

6.58

1.47

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

yes

2021-07-01 to 2021-12-31

0.02

0.21

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

1.11

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

0.68

Hiscox Insurance Company Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

1.73

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

1.61

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

3.77

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

5.91

0.16

7.4

0.47

1.8

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

5.49

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

4.46

4.46

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

4.72

3.75

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

7.57

0

3.79

0

2.85

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

3.13

2.01

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

2.03

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

10.65

Janus Henderson Investors UK Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

2.44

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

11.42

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

19.64

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

0.8

4.66

0.57

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

0.25

6.5

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

0.72

0.5

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

0.31

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

4.51

1.21

5.88

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

1.74

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

2.78

0

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

yes

2021-07-01 to 2021-12-31

3.1

0.43

6.71

1.71

2.22

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

2.77

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

5.81

0

0

0.44

0

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

5.76

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

2.92

0

0

0.19

0

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

8.32

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

3.49

11.64

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

6.33

0.4

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

0.7

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

3.3

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

0.51

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

2.58

4.92

4.62

0.09

0.87

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

1.53

3.14

0.47

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

2.32

1.59

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

2.94

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

1.58

11.6

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

7.9

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

1.51

4.52

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

0

1.44

1.98

2.39

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

1.22

26.24

1.09

3.43

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

8.21

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

1.64

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

0.86

3.95

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

3.08

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

5.48

4.8

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

2.05

ReAssure Life Limited

NO GROUP

no

2021-07-01 to 2021-12-31

3.39

3.03

4.63

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

2.15

2.29

2.26

4.77

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

2.69

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

2.6

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

6.82

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

6.44

25.13

3.59

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

2.2

Santander UK Plc

SANTANDER UK - GROUP

yes

2021-07-01 to 2021-12-31

2.92

5.15

0.56

0.4

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

1.04

0.98

3.3

Scottish Friendly Assurance Society Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

3.87

0.27

3.78

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

1.58

0

1.28

15.42

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

1.41

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

2.57

19.84

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

0.26

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

0.88

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

1.45

3.26

1.26

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

0.47

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

33.41

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

2.26

0

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

0.77

1.14

0.62

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

0.56

7.92

0.56

0.97

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1.4

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

5.19

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

1.25

5.24

7.24

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

3.76

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

4.45

3.17

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1.19

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

4.13

10.37

1.82

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

24.05

0

0

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

3.08

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

0.46

2.51

0.56

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

2.39

1.43

0.26

2.48

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

2.49

0.84

7.99

0.08

0.83

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

1.41

0.6

0.46

Topaz Finance Limited

NO GROUP

no

2021-07-01 to 2021-12-31

12.33

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

3.88

7.86

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

2.5

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

4.17

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

18.71

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

6.03

2.69

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

6.34

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

0.48

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

0.39

6.8

0.17

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

3.58

2.57

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

2.79

1.08

4.46

Context (intermediation)

Please note:

For some firms, the context data for the insurance and protection product group is particularly high. This is because these firms are not able to calculate the total number of past PPI policies sold. Consequently, some of the context figures in the firm-specific tables are based on the number of policies sold in a shorter period, or policies currently in force, rather than the total. This leads to higher overall contextualisation figures.

Firm name

Firm Group

Joint Report

Reporting period

Decumulation & pensions (per 1,000 policies sold)

Home finance (per 1,000 sales)

Insurance & pure protection (per 1,000 policies sold)

Investments (per 1,000 sales or transactions)

Acm Ulr Limited

NO GROUP

no

2021-07-01 to 2021-12-31

8.74

Advisory Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1.59

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

0.02

0.36

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

33.38

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

5.07

14.83

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

0.73

Arthur J. Gallagher Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1.98

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

1.62

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

9.23

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

6.89

Automobile Association Insurance Services Limited

NO GROUP

no

2021-02-01 to 2021-07-31

5.57

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

1.1

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

0

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

2.88

0

0

0

BISL Limited

NO GROUP

no

2021-07-01 to 2021-12-31

5.49

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

11.02

Brightside Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

8.55

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

7.95

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

0

0

0

0

Co-op Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

8.09

Connells Limited

NO GROUP

no

2021-07-01 to 2021-12-31

16.37

1.83

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

17.03

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

4.67

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

1.38

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.74

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

17.75

Endsleigh Insurance Services Limited

NO GROUP

no

2021-03-01 to 2021-09-30

11.24

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.12

Hastings Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

12.24

Homeserve Membership Limited

NO GROUP

no

2021-04-01 to 2021-09-30

57.03

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

2.84

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

8.29

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

8.18

5.37

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

0

0

0

0

Legal & General Partnership Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

2.58

10.88

London and Country Mortgages Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

28.56

3.42

M & G Securities Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1.52

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

7.85

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

12.97

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

0.81

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

2.29

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

8.39

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

2.52

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

13.05

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

0.14

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

4.78

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

44.2

Qmetric Group Limited

NO GROUP

no

2021-04-01 to 2021-09-30

0.85

Reassured Ltd

NO GROUP

no

2021-02-01 to 2021-07-31

4.24

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

4.86

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

121.97

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

34.57

46.27

Somerset Bridge Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

4.15

St. James's Place Wealth Management Plc

NO GROUP

no

2021-07-01 to 2021-12-31

3.08

1.31

1.7

2.9

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

5.16

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

5.08

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

0.79

UK General Insurance Limited

NO GROUP

no

2021-04-01 to 2021-09-30

2.96

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

27.35

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

13.16

5.84

7.07

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

4.41

Xbridge Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1.62

Firm Name

Group

Joint Report

Reporting period

Banking and credit cards

Decumulation & pensions

Home finance

Insurance & pure protection

Investments

Grand Total

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

6

0

576

0

0

582

Acm Ulr Limited

No GROUP

no

2021-07-01 to 2021-12-31

1327

1327

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

1336

1336

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1496

1496

Advisory Insurance Brokers Limited

No GROUP

no

2021-07-01 to 2021-12-31

601

601

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

4524

4524

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1578

1578

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

968

35

3

1

1007

Aioi Nissay Dowa Insurance UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

1807

1807

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

6

506

512

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

71

713

784

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

494

616

1110

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

5822

5822

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

4016

19

4035

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

no

2021-06-01 to 2021-11-30

16843

16843

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

2547

2547

Animal Friends Insurance Services Ltd

No GROUP

no

2021-07-01 to 2021-12-31

3496

3496

Arthur J. Gallagher Insurance Brokers Limited

No GROUP

no

2021-07-01 to 2021-12-31

621

621

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

7158

7158

Astrenska Insurance Limited

No GROUP

no

2021-05-01 to 2021-10-31

1154

1154

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

2750

2750

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

3849

3849

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

5795

5795

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

420

420

Automobile Association Insurance Services Limited

No GROUP

no

2021-02-01 to 2021-07-31

16917

16917

Aviva Insurance Limited

No GROUP

no

2021-07-01 to 2021-12-31

70206

70206

Aviva Life Services UK Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

7

11234

1024

3273

2276

17814

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

1266

1266

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

25848

25848

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

38457

38457

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

2114

2114

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

4857

680

101

1

5639

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

70933

22

16796

2448

775

90974

Barclays Bank Plc

BARCLAYS PLC

no

2021-07-01 to 2021-12-31

7555

7

14

7576

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

96537

66

9641

866

1838

108948

BISL Limited

No GROUP

no

2021-07-01 to 2021-12-31

7969

7969

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

11

1466

1477

BMO Asset Management Limited

No GROUP

no

2021-05-01 to 2021-10-31

755

755

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

1164

1164

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

5

593

43

56

697

Brightside Insurance Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

1349

1349

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

147339

147339

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

11863

11863

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

3874

43

3917

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

1970

1970

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

13655

209

13864

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

863

863

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

1251

1251

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

598

767

1365

Citibank UK Limited

CITIGROUP INC

no

2021-07-01 to 2021-12-31

3444

1

65

3510

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1644

1644

Close Brothers Limited

CLOSE BROTHERS GROUP PLC

no

2021-02-01 to 2021-07-31

114

17

131

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

28371

4

1698

746

12

30831

Co-op Insurance Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

721

721

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

77

849

926

Connells Limited

No GROUP

no

2021-07-01 to 2021-12-31

564

62

626

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

1249

1249

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

1052

5

60

9

38

1164

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

2142

2142

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

2669

781

6

3456

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

2423

2423

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

1724

17

1741

Curtis Banks Limited

CURTIS BANKS GROUP

no

2021-07-01 to 2021-12-31

584

584

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

784

4

788

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1629

1629

Devitt Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

478

478

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

31138

31138

Drydens Limited

NO GROUP

no

2021-07-01 to 2021-12-31

7

7

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

1298

1298

Endsleigh Insurance Services Limited

No GROUP

no

2021-03-01 to 2021-09-30

888

888

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

24

3322

3346

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

12797

12797

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

34074

34074

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

907

907

Everyday Loans Limited

No GROUP

no

2021-07-01 to 2021-12-31

1

1

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

608

608

Experian Limited

No GROUP

no

2021-04-01 to 2021-09-30

2

32

0

34

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

958

958

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

4406

4406

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

315

651

966

FCE Bank Plc

FORD MOTOR CO

no

2021-07-01 to 2021-12-31

76

76

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

506

506

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

735

2053

2788

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

5323

5323

FirstRand Bank Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

39

39

Funding Circle Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

49

49

Gresham Insurance Company Limited

No GROUP

no

2021-07-01 to 2021-12-31

1950

1950

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

36

1241

1277

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

no

2021-07-01 to 2021-12-31

7

2727

2734

Hastings Insurance Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

22158

22158

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

608

608

Herts Insurance Consultants Ltd

No GROUP

no

2021-04-01 to 2021-09-30

497

497

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

853

853

Hiscox Insurance Company Limited

No GROUP

yes

2021-07-01 to 2021-12-31

885

885

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

5098

5098

Homeserve Membership Limited

No GROUP

no

2021-04-01 to 2021-09-30

3974

3974

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

1145

1145

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

142600

50

6931

3802

1842

155225

Hyundai Capital UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

0

0

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

1222

1222

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

3646

3646

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

226

2858

3084

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

1368

0

8

0

74

1450

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

245

272

517

J D Williams & Company Limited

J D WILLIAMS & COMPANY LIMITED

no

2021-03-01 to 2021-08-31

14

14

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

867

867

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

550

550

Janus Henderson Investors UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

533

533

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1133

1133

Kingfisher Insurance Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

776

776

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

739

739

LeasePlan UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

4

4

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

620

858

13

1491

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

480

26

506

Legal & General Partnership Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

1

2543

19

2563

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

694

2168

2862

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

828

828

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

836

1212

394

2442

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

8652

8652

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

6243

0

6243

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

99420

104

3576

1839

709

105648

London and Country Mortgages Ltd

No GROUP

no

2021-07-01 to 2021-12-31

759

34

793

M & G Securities Limited

No GROUP

no

2021-07-01 to 2021-12-31

860

860

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

7940

7940

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

15828

0

0

447

0

16275

Marshmallow Financial Services Ltd

No GROUP

no

2021-07-01 to 2021-12-31

645

645

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

9706

0

0

823

0

10529

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

995

995

Mercedes-Benz Financial Services UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

1

1

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

7714

309

8023

Mitsubishi HC Capital UK PLC

No GROUP

no

2021-04-01 to 2021-09-30

0

0

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

36837

54

36891

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

805

805

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

909

909

MotoNovo Finance Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

45

45

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

701

701

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

67404

47

4786

423

177

72837

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

44009

5

5287

579

208

50088

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

1894

51

3

2

1950

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

3851

3851

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

543

577

1120

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

1264

1264

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

415

380

7

802

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

779

276

102

1157

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

2000

9

2026

478

4513

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

3536

3536

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

822

822

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

507

345

16

2

870

PSA Finance UK Limited

PSA FINANCE UK LIMITED

no

2021-07-01 to 2021-12-31

0

0

0

4

0

4

Qmetric Group Limited

No GROUP

no

2021-04-01 to 2021-09-30

1075

1075

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

1090

1090

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

1151

170

1321

Quint Group Limited

No GROUP

no

2021-03-29 to 2021-09-28

433

433

RAC Motoring Services

RAC GROUP (HOLDINGS) LIMITED

no

2021-07-01 to 2021-12-31

7433

7433

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

1673

1673

ReAssure Life Limited

No GROUP

no

2021-07-01 to 2021-12-31

216

173

170

559

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

4383

3

653

1083

6122

Reassured Ltd

No GROUP

no

2021-02-01 to 2021-07-31

669

669

Retail Money Market Ltd

RETAIL MONEY MARKET LTD

no

2021-07-01 to 2021-12-31

21

21

Right Choice Insurance Brokers Ltd

No GROUP

no

2021-07-01 to 2021-12-31

571

571

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

18216

18216

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

11437

11437

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

8865

129

1019

10013

Santander Cards UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

18

1596

1614

Santander Consumer (UK) Plc

No GROUP

no

2021-07-01 to 2021-12-31

7

7

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

542

542

Santander UK Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

70735

24

6207

267

99

77332

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

2986

438

67

3491

Scottish Friendly Assurance Society Limited

NO GROUP

no

2021-07-01 to 2021-12-31

429

1

302

749

1481

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

6993

0

1445

1915

10353

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

579

579

Secure Trust Bank Plc

SECURE TRUST BANK PLC

no

2021-07-01 to 2021-12-31

461

6

467

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

606

538

1144

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

690

690

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

2071

2071

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

1693

27

581

21

227

2549

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

4956

4956

Somerset Bridge Insurance Services Limited

No GROUP

no

2021-07-01 to 2021-12-31

899

899

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

1596

1596

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

746

0

746

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

0

387

0

16

157

560

St. James's Place Wealth Management Plc

No GROUP

no

2021-07-01 to 2021-12-31

1

265

18

41

274

599

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

2247

4

41

125

2417

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

3407

3407

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

1271

1271

Studio Retail Limited

STUDIO RETAIL GROUP PLC

no

2021-04-01 to 2021-09-30

22

22

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

504

453

94

1051

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

937

937

Telefonica UK Limited

No GROUP

no

2021-07-01 to 2021-12-31

33

33

Temple Finance Limited

BRIXWORTH INVESTMENTS LTD

no

2021-04-01 to 2021-09-30

148

148

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

14298

3355

17653

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1255

1255

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

16823

0

1820

8

4

18655

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

638

0

0

638

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

914

914

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

54

4752

40

4846

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

7360

13

470

1812

9655

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

16218

8

1653

245

57

18181

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

4671

2331

446

7448

Topaz Finance Limited

No GROUP

no

2021-07-01 to 2021-12-31

1560

1560

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

32067

2108

54

34229

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

35465

35465

UK General Insurance Limited

No GROUP

no

2021-04-01 to 2021-09-30

1252

1252

UK Warranty Limited

No GROUP

no

2021-04-01 to 2021-09-30

643

643

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

643

643

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

317

1062

1379

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

10082

10082

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

13

8409

6

8428

Vodafone Limited

No GROUP

no

2021-04-01 to 2021-09-30

248

248

Volkswagen Financial Services (UK) Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0

0

Xbridge Limited

No GROUP

no

2021-07-01 to 2021-12-31

809

809

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

1139

0

658

11

1

1809

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

825

135

960

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

0

1118

2

3326

452

4898

Firm Name

Group

Joint Report

Reporting period

Banking and credit cards

Decumulation & pensions

Home finance

Insurance & pure protection

Investments

Grand Total

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

6

0

563

0

0

569

582

Acm Ulr Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1061

1061

1327

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

1358

1358

1336

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1540

1540

1496

Advisory Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

633

633

601

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

4412

4412

4524

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1465

1465

1578

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

964

33

3

2

1002

1007

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1673

1673

1807

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

5

596

601

512

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

10

429

439

784

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

492

616

1108

1110

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

5656

5656

5822

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

3825

15

3840

4035

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

no

2021-06-01 to 2021-11-30

13628

13628

16843

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

2293

2293

2547

Animal Friends Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

3976

3976

3496

Arthur J. Gallagher Insurance Brokers Limited

ARTHUR J. GALLAGHER (UK) LTD

no

2021-07-01 to 2021-12-31

595

595

621

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

7286

7286

7158

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

1176

1176

1154

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

2601

2601

2750

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

3941

3941

3849

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

5472

5472

5795

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

408

118

526

420

Automobile Association Insurance Services Limited

NO GROUP

no

2021-02-01 to 2021-07-31

17709

17709

16917

Aviva Insurance Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

72087

72087

70206

Aviva Life Services UK Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

6

12448

1109

3405

2454

19422

17814

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

1265

1265

1266

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

23119

23119

25848

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

38854

38854

38457

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

2133

2133

2114

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

5334

683

125

1

6143

5639

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

71755

23

17094

2995

770

92637

90974

Barclays Bank Plc

BARCLAYS PLC

no

2021-07-01 to 2021-12-31

7992

1

5

13

8011

7576

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

97404

91

9848

5438

2709

115490

108948

BISL Limited

NO GROUP

no

2021-07-01 to 2021-12-31

7856

7856

7969

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

10

1752

1762

1477

BMO Asset Management Limited

NO GROUP

no

2021-05-01 to 2021-10-31

766

766

755

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

1175

1175

1164

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

8

534

54

71

667

697

Brightside Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1367

1367

1349

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

138909

138909

147339

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

12371

12371

11863

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

3864

40

3904

3917

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

1915

1915

1970

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

13694

250

13944

13864

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

867

867

863

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

1397

1397

1251

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

592

823

1415

1365

Citibank UK Limited

CITIGROUP INC

no

2021-07-01 to 2021-12-31

3443

1

64

3508

3510

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1673

1673

1644

Close Brothers Limited

CLOSE BROTHERS GROUP PLC

no

2021-02-01 to 2021-07-31

114

23

137

131

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

28890

5

1727

1209

13

31844

30831

Co-op Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

714

714

721

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

95

980

1075

926

Connells Limited

NO GROUP

no

2021-07-01 to 2021-12-31

510

58

568

626

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

1166

1166

1249

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

1106

6

86

9

44

1251

1164

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

2066

2066

2142

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

2683

797

8

3488

3456

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

2487

0

2487

2423

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

843

20

863

1741

Curtis Banks Limited

CURTIS BANKS GROUP

no

2021-07-01 to 2021-12-31

791

791

584

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

684

3

687

788

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1614

1614

1629

Devitt Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

477

477

478

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

31363

31363

31138

Drydens Limited

NO GROUP

no

2021-07-01 to 2021-12-31

7

7

7

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

1223

1223

1298

Endsleigh Insurance Services Limited

NO GROUP

no

2021-03-01 to 2021-09-30

884

884

888

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

41

3685

3726

3346

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

11953

11953

12797

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

32935

32935

34074

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

912

912

907

Everyday Loans Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1

1

1

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

603

603

608

Experian Limited

NO GROUP

no

2021-04-01 to 2021-09-30

2

41

0

43

34

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

892

892

958

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

4626

4626

4406

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

328

658

986

966

FCE Bank Plc

FORD MOTOR CO

no

2021-07-01 to 2021-12-31

73

73

76

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

511

511

506

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

821

2314

3135

2788

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

5148

5148

5323

FirstRand Bank Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

34

34

39

Funding Circle Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

43

43

49

Gresham Insurance Company Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

2023

2023

1950

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

37

1391

1428

1277

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

no

2021-07-01 to 2021-12-31

7

3077

3084

2734

Hastings Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

22071

22071

22158

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

609

609

608

Herts Insurance Consultants Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

476

476

497

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

812

812

853

Hiscox Insurance Company Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

1043

1043

885

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

5282

5282

5098

Homeserve Membership Limited

NO GROUP

no

2021-04-01 to 2021-09-30

4738

4738

3974

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

1144

1144

1145

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

144067

52

6868

2969

1879

155835

155225

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

1190

1190

1222

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

3898

3898

3646

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

229

2801

3030

3084

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

1339

0

7

0

74

1420

1450

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

261

282

543

517

J D Williams & Company Limited

J D WILLIAMS & COMPANY LIMITED

no

2021-03-01 to 2021-08-31

14

14

14

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

848

848

867

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

916

916

550

Janus Henderson Investors UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

586

586

533

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1115

1115

1133

Kingfisher Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

797

797

776

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1102

1102

739

LeasePlan UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

4

4

4

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

610

848

12

1470

1491

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

525

26

551

506

Legal & General Partnership Services Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

1

1984

18

2003

2563

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

719

2044

2763

2862

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

688

688

828

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

868

1226

385

2479

2442

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

8480

8480

8652

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

6251

0

6251

6243

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

100812

105

3630

3196

698

108441

105648

London and Country Mortgages Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

674

29

703

793

M & G Securities Limited

M&G PLC GROUP

no

2021-07-01 to 2021-12-31

946

946

860

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

6581

6581

7940

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

16101

0

0

457

0

16558

16275

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

557

557

645

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

9690

0

0

1190

0

10880

10529

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

918

918

995

Mercedes-Benz Financial Services UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1

1

1

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

7572

323

7895

8023

Mitsubishi HC Capital UK PLC

NO GROUP

no

2021-04-01 to 2021-09-30

1

1

0

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

34860

35

34895

36891

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

800

800

805

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

883

883

909

MotoNovo Finance Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

50

50

45

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

750

750

701

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

73197

48

4983

5099

181

83508

72837

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

43143

6

4839

13705

211

61904

50088

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

1860

55

3

1

1919

1950

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

3715

3715

3851

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

579

556

1135

1120

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

1188

1188

1264

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

382

392

9

783

802

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

906

0

333

125

1364

1157

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

2166

11

2170

510

4857

4513

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

3858

3858

3536

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

830

830

822

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

502

341

16

1

860

870

PSA Finance UK Limited

PSA FINANCE UK LIMITED

no

2021-07-01 to 2021-12-31

0

0

0

4

0

4

4

Qmetric Group Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1047

1047

1075

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

1633

1633

1090

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

1561

238

1799

1321

Quint Group Limited

NO GROUP

no

2021-03-29 to 2021-09-28

411

411

433

RAC Motoring Services

RAC GROUP (HOLDINGS) LIMITED

no

2021-07-01 to 2021-12-31

6802

6802

7433

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

1999

1999

1673

ReAssure Life Limited

NO GROUP

no

2021-07-01 to 2021-12-31

191

148

154

493

559

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

4650

4

713

1157

6524

6122

Reassured Ltd

NO GROUP

no

2021-02-01 to 2021-07-31

662

662

669

Retail Money Market Ltd

RETAIL MONEY MARKET LTD

no

2021-07-01 to 2021-12-31

21

21

21

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

604

604

571

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

17472

17472

18216

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

11289

11289

11437

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

8784

128

750

9662

10013

Santander Cards UK Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

18

1680

1698

1614

Santander Consumer (UK) Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

13

13

7

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

578

578

542

Santander UK Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

70335

30

6430

533

127

77455

77332

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

2883

436

67

3386

3491

Scottish Friendly Assurance Society Limited

NO GROUP

no

2021-07-01 to 2021-12-31

377

1

243

460

1081

1481

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

7249

0

1514

1895

10658

10353

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

0

580

580

579

Secure Trust Bank Plc

SECURE TRUST BANK PLC

no

2021-07-01 to 2021-12-31

410

5

415

467

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

617

503

1120

1144

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

1061

1061

690

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

1940

1940

2071

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

1621

34

535

20

224

2434

2549

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

5217

5217

4956

Somerset Bridge Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

897

897

899

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

1694

1694

1596

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

0

769

0

769

746

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

0

410

0

17

156

583

560

St. James's Place Wealth Management Plc

ST. JAMES'S PLACE GROUP

no

2021-07-01 to 2021-12-31

1

309

18

40

310

678

599

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

2464

4

44

133

2645

2417

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

3333

3333

3407

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

1203

1203

1271

Studio Retail Limited

STUDIO RETAIL GROUP PLC

no

2021-04-01 to 2021-09-30

41

41

22

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

421

407

95

923

1051

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

880

880

937

Telefonica UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

33

33

33

Temple Finance Limited

BRIXWORTH INVESTMENTS LTD

no

2021-04-01 to 2021-09-30

212

212

148

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

14321

3549

17870

17653

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

1257

1257

1255

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

16699

0

2120

11

4

18834

18655

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

0

0

645

0

0

645

638

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

1026

1026

914

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

54

4482

42

4578

4846

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

8898

20

537

1950

11405

9655

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

17060

5

1825

2735

54

21679

18181

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

2347

2347

7448

Topaz Finance Limited

COMPUTERSHARE LIMITED

no

2021-07-01 to 2021-12-31

1558

1558

1560

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

32553

2089

53

34695

34229

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

35532

35532

35465

UK General Insurance Limited

NO GROUP

no

2021-04-01 to 2021-09-30

1412

1412

1252

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

614

614

643

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

757

757

643

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

233

842

1075

1379

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

10261

10261

10082

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

13

8503

6

8522

8428

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

219

219

248

Volkswagen Financial Services (UK) Limited

NO GROUP

no

2021-07-01 to 2021-12-31

201

201

0

Xbridge Limited

NO GROUP

no

2021-07-01 to 2021-12-31

836

836

809

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

1140

0

665

10

2

1817

1809

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

820

132

952

960

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

1327

4

3734

517

5582

4898

Firm Name

Group

Joint Report

Reporting period

Banking and credit cards

Decumulation & pensions

Home finance

Insurance & pure protection

Investments

Grand total

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

33.30%

38.90%

38.80%

Acm Ulr Limited

NO GROUP

no

2021-07-01 to 2021-12-31

2.40%

2.40%

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

95.10%

95.10%

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

34.50%

34.50%

Advisory Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

56.20%

56.20%

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

39.50%

39.50%

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

47.40%

47.40%

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

27.90%

39.40%

0.00%

0.00%

28.10%

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

29.60%

29.60%

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

60.00%

40.10%

40.30%

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

50.00%

61.50%

61.30%

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

40.40%

4.10%

20.20%

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

37.50%

37.50%

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

14.50%

0.00%

14.50%

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

no

2021-06-01 to 2021-11-30

33.20%

33.20%

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

13.60%

13.60%

Animal Friends Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

7.30%

7.30%

Arthur J. Gallagher Insurance Brokers Limited

ARTHUR J. GALLAGHER (UK) LTD

no

2021-07-01 to 2021-12-31

40.30%

40.30%

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

46.60%

46.60%

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

37.20%

37.20%

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

21.00%

21.00%

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

32.40%

32.40%

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

36.80%

36.80%

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

42.20%

33.10%

40.10%

Automobile Association Insurance Services Limited

NO GROUP

no

2021-02-01 to 2021-07-31

60.50%

60.50%

Aviva Insurance Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

43.70%

43.70%

Aviva Life Services UK Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

16.70%

33.80%

47.60%

39.20%

34.20%

35.60%

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

45.20%

45.20%

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

50.20%

50.20%

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

79.50%

79.50%

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

58.20%

58.20%

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

28.30%

28.30%

31.20%

0.00%

28.40%

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

59.40%

0.00%

55.60%

25.00%

18.10%

57.30%

Barclays Bank Plc

BARCLAYS PLC

no

2021-07-01 to 2021-12-31

71.50%

0.00%

0.00%

7.70%

71.40%

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

65.40%

33.00%

46.80%

8.00%

19.70%

60.00%

BISL Limited

NO GROUP

no

2021-07-01 to 2021-12-31

39.70%

39.70%

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

20.00%

6.30%

6.40%

BMO Asset Management Limited

NO GROUP

no

2021-05-01 to 2021-10-31

13.40%

13.40%

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

24.50%

24.50%

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

0.00%

4.70%

22.20%

0.00%

5.50%

Brightside Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

33.40%

33.40%

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

76.10%

76.10%

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

51.90%

51.90%

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

21.80%

7.50%

21.70%

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

60.80%

60.80%

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

22.90%

46.40%

23.30%

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

42.70%

42.70%

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

21.50%

21.50%

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

30.10%

34.00%

32.40%

Citibank UK Limited

CITIGROUP INC

no

2021-07-01 to 2021-12-31

65.50%

0.00%

12.50%

64.50%

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

5.00%

5.00%

Close Brothers Limited

CLOSE BROTHERS GROUP PLC

no

2021-02-01 to 2021-07-31

75.40%

17.40%

65.70%

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

34.20%

40.00%

24.80%

13.70%

15.40%

32.90%

Co-op Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

66.50%

66.50%

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

2.10%

4.80%

4.60%

Connells Limited

NO GROUP

no

2021-07-01 to 2021-12-31

16.10%

22.40%

16.70%

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

41.80%

41.80%

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

46.70%

0.00%

9.30%

55.60%

15.90%

42.90%

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

32.00%

32.00%

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

74.80%

52.40%

12.50%

69.60%

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

2.20%

2.20%

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

2.40%

0.00%

2.30%

Curtis Banks Limited

CURTIS BANKS GROUP

no

2021-07-01 to 2021-12-31

17.20%

17.20%

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

19.00%

0.00%

18.90%

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

26.00%

26.00%

Devitt Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

74.20%

74.20%

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

39.10%

39.10%

Drydens Limited

NO GROUP

no

2021-07-01 to 2021-12-31

28.60%

28.60%

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

10.30%

10.30%

Endsleigh Insurance Services Limited

NO GROUP

no

2021-03-01 to 2021-09-30

49.00%

49.00%

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

7.30%

58.00%

57.40%

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

49.80%

49.80%

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

48.40%

48.40%

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

68.90%

68.90%

Everyday Loans Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

88.70%

88.70%

Experian Limited

NO GROUP

no

2021-04-01 to 2021-09-30

50.00%

43.90%

44.20%

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

8.40%

8.40%

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

29.70%

29.70%

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

61.00%

30.10%

40.40%

FCE Bank Plc

FORD MOTOR CO

no

2021-07-01 to 2021-12-31

20.50%

20.50%

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

53.40%

53.40%

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

9.60%

9.70%

9.70%

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

59.70%

59.70%

FirstRand Bank Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Funding Circle Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

7.00%

7.00%

Gresham Insurance Company Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

58.00%

58.00%

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

35.10%

50.50%

50.10%

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

no

2021-07-01 to 2021-12-31

0.00%

11.00%

11.00%

Hastings Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

37.80%

37.80%

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

45.50%

45.50%

Herts Insurance Consultants Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

44.30%

44.30%

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

35.20%

35.20%

Hiscox Insurance Company Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

9.70%

9.70%

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

54.50%

54.50%

Homeserve Membership Limited

NO GROUP

no

2021-04-01 to 2021-09-30

32.30%

32.30%

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

38.00%

38.00%

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

65.50%

30.80%

33.80%

24.70%

20.60%

62.80%

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

60.10%

60.10%

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

57.50%

57.50%

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

30.10%

32.90%

32.70%

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

84.60%

14.30%

27.00%

81.30%

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

8.40%

16.00%

12.30%

J D Williams & Company Limited

J D WILLIAMS & COMPANY LIMITED

no

2021-03-01 to 2021-08-31

7.10%

7.10%

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

30.90%

30.90%

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

9.20%

9.20%

Janus Henderson Investors UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

10.90%

10.90%

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

36.90%

36.90%

Kingfisher Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

36.50%

36.50%

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

2.00%

2.00%

LeasePlan UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

50.00%

50.00%

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

72.50%

51.40%

50.00%

60.10%

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

29.10%

38.50%

29.60%

Legal & General Partnership Services Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

0.00%

1.30%

0.00%

1.20%

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

21.80%

50.10%

42.70%

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

13.50%

13.50%

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

36.40%

60.40%

66.80%

53.00%

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

42.40%

42.40%

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

21.80%

21.80%

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

49.00%

21.00%

56.30%

21.20%

21.90%

48.20%

London and Country Mortgages Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

13.20%

24.10%

13.70%

M & G Securities Limited

M&G PLC GROUP

no

2021-07-01 to 2021-12-31

30.10%

30.10%

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

29.30%

29.30%

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

81.00%

55.80%

80.30%

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

2.50%

2.50%

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

68.70%

42.40%

65.80%

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

54.60%

54.60%

Mercedes-Benz Financial Services UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

42.90%

38.40%

42.70%

Mitsubishi HC Capital UK PLC

NO GROUP

no

2021-04-01 to 2021-09-30

0.00%

0.00%

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

6.50%

0.00%

6.50%

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

34.60%

34.60%

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

61.50%

61.50%

MotoNovo Finance Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

2.00%

2.00%

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

13.70%

13.70%

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

38.50%

0.00%

39.30%

0.80%

8.30%

36.20%

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

28.70%

0.00%

10.40%

0.30%

7.60%

20.90%

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

53.30%

10.90%

33.30%

0.00%

52.00%

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

76.70%

76.70%

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

53.40%

30.60%

42.20%

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

43.70%

43.70%

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

30.40%

32.90%

0.00%

31.30%

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

15.50%

21.60%

21.60%

17.50%

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

43.70%

0.00%

50.00%

35.10%

45.50%

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

51.50%

51.50%

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

32.50%

32.50%

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

59.20%

49.60%

25.00%

0.00%

54.70%

PSA Finance UK Limited

PSA FINANCE UK LIMITED

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Qmetric Group Limited

NO GROUP

no

2021-04-01 to 2021-09-30

39.60%

39.60%

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

0.20%

0.20%

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

0.10%

0.00%

0.10%

Quint Group Limited

NO GROUP

no

2021-03-29 to 2021-09-28

90.30%

90.30%

RAC Motoring Services

RAC GROUP (HOLDINGS) LIMITED

no

2021-07-01 to 2021-12-31

21.00%

21.00%

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

20.30%

20.30%

ReAssure Life Limited

NO GROUP

no

2021-07-01 to 2021-12-31

31.40%

37.80%

35.70%

34.70%

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

9.80%

0.00%

7.70%

6.70%

9.00%

Reassured Ltd

NO GROUP

no

2021-02-01 to 2021-07-31

77.60%

77.60%

Retail Money Market Ltd

RETAIL MONEY MARKET LTD

no

2021-07-01 to 2021-12-31

95.20%

95.20%

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

37.90%

37.90%

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

50.80%

50.80%

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

79.10%

79.10%

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

59.30%

2.30%

4.70%

54.30%

Santander Cards UK Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

27.80%

2.10%

2.40%

Santander Consumer (UK) Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

42.40%

42.40%

Santander UK Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

65.10%

23.30%

47.70%

5.30%

14.20%

63.20%

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

13.70%

45.00%

22.40%

17.90%

Scottish Friendly Assurance Society Limited

NO GROUP

no

2021-07-01 to 2021-12-31

1.60%

0.00%

7.80%

0.00%

2.30%

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

16.80%

17.10%

12.70%

16.10%

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

37.10%

37.10%

Secure Trust Bank Plc

SECURE TRUST BANK PLC

no

2021-07-01 to 2021-12-31

20.00%

40.00%

20.20%

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

6.00%

3.00%

4.60%

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

1.10%

1.10%

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

25.70%

25.70%

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

38.50%

5.90%

25.60%

35.00%

2.20%

31.80%

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

40.20%

40.20%

Somerset Bridge Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

39.00%

39.00%

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

45.80%

45.80%

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

14.60%

14.60%

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

30.50%

17.60%

21.80%

27.80%

St. James's Place Wealth Management Plc

ST. JAMES'S PLACE GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.30%

0.00%

0.00%

0.00%

0.10%

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

37.10%

100.00%

27.30%

38.30%

37.10%

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

43.80%

43.80%

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

63.90%

63.90%

Studio Retail Limited

STUDIO RETAIL GROUP PLC

no

2021-04-01 to 2021-09-30

12.20%

12.20%

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

12.60%

4.90%

9.50%

8.90%

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

11.10%

11.10%

Telefonica UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

12.10%

12.10%

Temple Finance Limited

BRIXWORTH INVESTMENTS LTD

no

2021-04-01 to 2021-09-30

10.80%

10.80%

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

53.90%

55.50%

54.20%

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

47.30%

47.30%

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

75.20%

29.50%

27.30%

50.00%

70.10%

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

50.70%

50.70%

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

4.30%

4.30%

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

1.90%

25.80%

2.40%

25.30%

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

23.90%

20.00%

23.30%

31.00%

25.00%

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

40.70%

0.00%

40.00%

0.50%

13.00%

35.50%

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

47.50%

47.50%

Topaz Finance Limited

COMPUTERSHARE LIMITED

no

2021-07-01 to 2021-12-31

6.50%

6.50%

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

74.70%

63.20%

77.40%

74.10%

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

58.50%

58.50%

UK General Insurance Limited

NO GROUP

no

2021-04-01 to 2021-09-30

12.50%

12.50%

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

60.60%

60.60%

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

5.20%

5.20%

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

24.50%

22.80%

23.20%

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

16.40%

16.40%

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

0.00%

46.20%

16.70%

46.10%

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

18.70%

18.70%

Volkswagen Financial Services (UK) Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Xbridge Limited

NO GROUP

no

2021-07-01 to 2021-12-31

15.20%

15.20%

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

59.30%

39.20%

30.00%

0.00%

51.70%

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

57.10%

32.60%

53.70%

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

28.30%

0.00%

27.50%

28.20%

27.70%

Firm Name

Group

Joint Report

Reporting period

Banking and credit cards

Decumulation & pensions

Home finance

Insurance & pure protection

Investments

Grand total

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

66.70%

60.60%

60.60%

Acm Ulr Limited

NO GROUP

no

2021-07-01 to 2021-12-31

92.70%

92.70%

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

4.90%

4.90%

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

65.10%

65.10%

Advisory Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

34.90%

34.90%

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

54.00%

54.00%

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

48.90%

48.90%

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

72.10%

60.60%

100.00%

100.00%

71.90%

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

70.30%

70.30%

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

20.00%

20.60%

20.60%

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

50.00%

37.80%

38.00%

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

53.70%

70.50%

63.00%

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

60.40%

60.40%

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

85.20%

93.30%

85.20%

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

no

2021-06-01 to 2021-11-30

41.80%

41.80%

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

71.70%

71.70%

Animal Friends Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

92.60%

92.60%

Arthur J. Gallagher Insurance Brokers Limited

ARTHUR J. GALLAGHER (UK) LTD

no

2021-07-01 to 2021-12-31

54.60%

54.60%

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

53.20%

53.20%

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

60.10%

60.10%

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

79.00%

79.00%

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

61.80%

61.80%

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

59.00%

59.00%

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

53.20%

59.30%

54.60%

Automobile Association Insurance Services Limited

NO GROUP

no

2021-02-01 to 2021-07-31

38.80%

38.80%

Aviva Insurance Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

51.20%

51.20%

Aviva Life Services UK Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

83.30%

55.20%

50.00%

48.70%

52.20%

53.40%

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

41.60%

41.60%

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

37.10%

37.10%

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

18.90%

18.90%

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

37.90%

37.90%

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

69.20%

70.40%

46.40%

100.00%

68.90%

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

38.70%

73.90%

41.90%

51.80%

78.70%

40.10%

Barclays Bank Plc

BARCLAYS PLC

no

2021-07-01 to 2021-12-31

18.10%

0.00%

60.00%

69.20%

18.20%

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

32.90%

24.20%

48.20%

7.90%

34.90%

33.00%

BISL Limited

NO GROUP

no

2021-07-01 to 2021-12-31

59.50%

59.50%

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

70.00%

45.40%

45.60%

BMO Asset Management Limited

NO GROUP

no

2021-05-01 to 2021-10-31

82.50%

82.50%

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

75.50%

75.50%

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

25.00%

91.20%

66.70%

59.20%

85.00%

Brightside Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

65.10%

65.10%

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

21.70%

21.70%

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

45.90%

45.90%

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

74.20%

90.00%

74.40%

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

38.70%

38.70%

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

76.40%

49.60%

75.90%

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

57.30%

57.30%

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

67.40%

67.40%

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

69.80%

64.40%

66.60%

Citibank UK Limited

CITIGROUP INC

no

2021-07-01 to 2021-12-31

34.50%

100.00%

87.50%

35.50%

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

94.30%

94.30%

Close Brothers Limited

CLOSE BROTHERS GROUP PLC

no

2021-02-01 to 2021-07-31

22.80%

43.50%

26.30%

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

42.70%

60.00%

59.40%

48.80%

61.50%

43.80%

Co-op Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

31.80%

31.80%

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

40.00%

52.90%

51.70%

Connells Limited

NO GROUP

no

2021-07-01 to 2021-12-31

82.20%

74.10%

81.30%

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

57.90%

57.90%

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

52.30%

50.00%

69.80%

44.40%

65.90%

53.90%

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

66.60%

66.60%

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

25.20%

47.30%

87.50%

30.40%

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

88.30%

88.30%

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

85.90%

40.00%

84.80%

Curtis Banks Limited

CURTIS BANKS GROUP

no

2021-07-01 to 2021-12-31

22.10%

22.10%

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

80.60%

66.70%

80.50%

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

66.40%

66.40%

Devitt Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

25.80%

25.80%

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

60.80%

60.80%

Drydens Limited

NO GROUP

no

2021-07-01 to 2021-12-31

71.40%

71.40%

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

88.40%

88.40%

Endsleigh Insurance Services Limited

NO GROUP

no

2021-03-01 to 2021-09-30

49.10%

49.10%

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

80.50%

38.00%

38.50%

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

48.70%

48.70%

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

49.80%

49.80%

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

30.60%

30.60%

Everyday Loans Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

11.10%

11.10%

Experian Limited

NO GROUP

no

2021-04-01 to 2021-09-30

0.00%

48.80%

46.50%

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

44.80%

44.80%

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

67.30%

67.30%

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

39.00%

69.60%

59.40%

FCE Bank Plc

FORD MOTOR CO

no

2021-07-01 to 2021-12-31

79.50%

79.50%

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

44.00%

44.00%

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

49.50%

46.50%

47.30%

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

36.90%

36.90%

FirstRand Bank Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

97.10%

97.10%

Funding Circle Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

93.00%

93.00%

Gresham Insurance Company Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

39.60%

39.60%

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

45.90%

33.60%

33.90%

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

no

2021-07-01 to 2021-12-31

100.00%

88.60%

88.60%

Hastings Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

59.90%

59.90%

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

38.80%

38.80%

Herts Insurance Consultants Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

54.80%

54.80%

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

55.70%

55.70%

Hiscox Insurance Company Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

52.10%

52.10%

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

44.80%

44.80%

Homeserve Membership Limited

NO GROUP

no

2021-04-01 to 2021-09-30

62.20%

62.20%

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

61.90%

61.90%

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

32.00%

42.30%

64.10%

41.60%

72.40%

34.10%

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

49.70%

49.70%

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

42.20%

42.20%

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

60.70%

60.90%

60.90%

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

15.40%

85.70%

73.00%

18.70%

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

83.90%

78.70%

81.20%

J D Williams & Company Limited

J D WILLIAMS & COMPANY LIMITED

no

2021-03-01 to 2021-08-31

85.70%

85.70%

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

69.10%

69.10%

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

36.80%

36.80%

Janus Henderson Investors UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

84.60%

84.60%

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

59.60%

59.60%

Kingfisher Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

57.20%

57.20%

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

61.40%

61.40%

LeasePlan UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

50.00%

50.00%

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

27.40%

47.90%

41.70%

39.30%

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

68.80%

57.70%

68.20%

Legal & General Partnership Services Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

0.00%

96.80%

94.40%

96.70%

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

76.60%

25.60%

38.90%

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

47.20%

47.20%

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

48.30%

32.90%

27.50%

37.40%

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

54.60%

54.60%

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

73.80%

73.80%

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

48.70%

71.40%

40.40%

24.70%

72.50%

47.90%

London and Country Mortgages Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

86.80%

75.90%

86.30%

M & G Securities Limited

M&G PLC GROUP

no

2021-07-01 to 2021-12-31

65.10%

65.10%

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

66.40%

66.40%

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

17.50%

35.90%

18.00%

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

96.20%

96.20%

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

29.80%

40.40%

31.00%

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

43.40%

43.40%

Mercedes-Benz Financial Services UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

100.00%

100.00%

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

57.00%

61.00%

57.20%

Mitsubishi HC Capital UK PLC

NO GROUP

no

2021-04-01 to 2021-09-30

0.00%

0.00%

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

89.90%

77.10%

89.90%

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

65.40%

65.40%

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

38.30%

38.30%

MotoNovo Finance Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

98.00%

98.00%

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

48.80%

48.80%

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

53.40%

54.20%

56.20%

6.40%

75.70%

50.80%

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

70.00%

100.00%

88.50%

2.00%

91.00%

56.50%

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

46.70%

89.10%

33.30%

100.00%

47.90%

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

22.50%

22.50%

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

46.50%

68.50%

57.30%

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

56.10%

56.10%

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

69.60%

62.20%

100.00%

66.30%

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

65.90%

65.80%

56.80%

65.00%

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

46.30%

90.90%

45.10%

55.10%

46.80%

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

47.00%

47.00%

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

67.20%

67.20%

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

40.20%

49.90%

75.00%

100.00%

44.80%

PSA Finance UK Limited

PSA FINANCE UK LIMITED

no

2021-07-01 to 2021-12-31

100.00%

100.00%

Qmetric Group Limited

NO GROUP

no

2021-04-01 to 2021-09-30

57.20%

57.20%

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

37.20%

37.20%

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

44.20%

37.80%

43.40%

Quint Group Limited

NO GROUP

no

2021-03-29 to 2021-09-28

9.70%

9.70%

RAC Motoring Services

RAC GROUP (HOLDINGS) LIMITED

no

2021-07-01 to 2021-12-31

74.00%

74.00%

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

76.10%

76.10%

ReAssure Life Limited

NO GROUP

no

2021-07-01 to 2021-12-31

68.60%

62.20%

64.30%

65.30%

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

87.70%

75.00%

90.00%

91.50%

88.60%

Reassured Ltd

NO GROUP

no

2021-02-01 to 2021-07-31

22.40%

22.40%

Retail Money Market Ltd

RETAIL MONEY MARKET LTD

no

2021-07-01 to 2021-12-31

4.80%

4.80%

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

59.80%

59.80%

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

38.50%

38.50%

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

20.80%

20.80%

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

22.60%

93.00%

64.70%

26.80%

Santander Cards UK Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

72.20%

6.50%

7.20%

Santander Consumer (UK) Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

38.50%

38.50%

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

56.40%

56.40%

Santander UK Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

34.60%

53.30%

51.80%

32.10%

66.10%

36.10%

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

63.10%

54.10%

73.10%

62.20%

Scottish Friendly Assurance Society Limited

NO GROUP

no

2021-07-01 to 2021-12-31

83.00%

0.00%

83.10%

95.40%

88.30%

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

59.90%

61.70%

43.70%

57.30%

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

46.90%

46.90%

Secure Trust Bank Plc

SECURE TRUST BANK PLC

no

2021-07-01 to 2021-12-31

79.80%

60.00%

79.50%

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

91.20%

93.80%

92.40%

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

61.20%

61.20%

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

73.90%

73.90%

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

60.80%

91.20%

74.00%

65.00%

95.10%

67.30%

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

56.20%

56.20%

Somerset Bridge Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

60.10%

60.10%

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

52.30%

52.30%

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

75.60%

75.60%

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

66.60%

76.50%

76.30%

69.50%

St. James's Place Wealth Management Plc

ST. JAMES'S PLACE GROUP

no

2021-07-01 to 2021-12-31

0.00%

47.90%

44.40%

37.50%

44.20%

45.40%

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

55.40%

0.00%

70.50%

60.20%

55.80%

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

56.20%

56.20%

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

34.90%

34.90%

Studio Retail Limited

STUDIO RETAIL GROUP PLC

no

2021-04-01 to 2021-09-30

29.30%

29.30%

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

84.10%

90.40%

88.40%

87.30%

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

85.30%

85.30%

Telefonica UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

84.80%

84.80%

Temple Finance Limited

BRIXWORTH INVESTMENTS LTD

no

2021-04-01 to 2021-09-30

50.50%

50.50%

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

45.90%

32.60%

43.20%

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

49.80%

49.80%

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

23.70%

35.00%

45.50%

50.00%

25.00%

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

43.90%

43.90%

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

94.70%

94.70%

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

98.10%

65.20%

97.60%

65.90%

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

58.50%

60.00%

63.50%

61.60%

59.20%

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

53.10%

40.00%

44.70%

8.00%

53.70%

46.70%

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

49.60%

49.60%

Topaz Finance Limited

COMPUTERSHARE LIMITED

no

2021-07-01 to 2021-12-31

91.10%

91.10%

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

24.90%

35.90%

22.60%

25.60%

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

40.20%

40.20%

UK General Insurance Limited

NO GROUP

no

2021-04-01 to 2021-09-30

77.80%

77.80%

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

39.30%

39.30%

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

91.10%

91.10%

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

43.80%

37.50%

38.90%

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

69.50%

69.50%

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

84.60%

45.70%

66.70%

45.70%

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

75.30%

75.30%

Volkswagen Financial Services (UK) Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Xbridge Limited

NO GROUP

no

2021-07-01 to 2021-12-31

84.10%

84.10%

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

39.70%

58.60%

70.00%

100.00%

46.90%

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

42.80%

67.40%

46.20%

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

64.40%

100.00%

63.70%

61.70%

63.70%

Firm Name

Group

Joint Report

Reporting period

Banking and credit cards

Decumulation & pensions

Home finance

Insurance & pure protection

Investments

Grand total

Accord Mortgages Limited

ACCORD MORTGAGES LIMITED

no

2021-07-01 to 2021-12-31

100.00%

63.40%

63.80%

Acm Ulr Limited

NO GROUP

no

2021-07-01 to 2021-12-31

41.70%

41.70%

Adrian Flux Insurance Services Group

NO GROUP

no

2021-03-01 to 2021-08-31

17.50%

17.50%

Advanced Payment Solutions Limited

NO GROUP

no

2021-04-01 to 2021-09-30

16.20%

16.20%

Advisory Insurance Brokers Limited

NO GROUP

no

2021-07-01 to 2021-12-31

65.10%

65.10%

Ageas Insurance Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

48.10%

48.10%

Ageas Retail Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

37.00%

37.00%

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

2021-07-01 to 2021-12-31

52.60%

66.70%

0.00%

0.00%

52.80%

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

42.90%

42.90%

AJ Bell Management Limited

NO GROUP

no

2021-04-01 to 2021-09-30

80.00%

46.60%

46.90%

AJ Bell Securities Limited

AJ BELL PLC

no

2021-04-01 to 2021-09-30

60.00%

61.80%

61.70%

Aldermore Bank Plc

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

62.00%

57.80%

59.70%

Allianz Insurance Plc

ALLIANZ SE

no

2021-07-01 to 2021-12-31

73.00%

73.00%

American Express Services Europe Limited (AESEL)

AMERICAN EXPRESS

no

2021-07-01 to 2021-12-31

40.60%

20.00%

40.50%

AMERICAN INTERNATIONAL GROUP UK LIMITED

AMERICAN INTERNATIONAL GROUP, INC. (AIG)

no

2021-06-01 to 2021-11-30

75.10%

75.10%

Amtrust Europe Limited

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

46.50%

46.50%

Animal Friends Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

36.40%

36.40%

Arthur J. Gallagher Insurance Brokers Limited

ARTHUR J. GALLAGHER (UK) LTD

no

2021-07-01 to 2021-12-31

55.10%

55.10%

Assurant General Insurance Limited

ASSURANT INC

no

2021-07-01 to 2021-12-31

56.20%

56.20%

Astrenska Insurance Limited

NO GROUP

no

2021-05-01 to 2021-10-31

66.10%

66.10%

Asurion Europe Limited

NEW ASURION CORP

no

2021-07-01 to 2021-12-31

33.50%

33.50%

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

39.40%

39.40%

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

2021-07-01 to 2021-12-31

42.20%

42.20%

Atom Bank PLC

ATOM BANK PLC

no

2021-04-01 to 2021-09-30

48.30%

54.20%

49.60%

Automobile Association Insurance Services Limited

NO GROUP

no

2021-02-01 to 2021-07-31

32.20%

32.20%

Aviva Insurance Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

60.90%

60.90%

Aviva Life Services UK Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

33.30%

71.80%

36.20%

47.00%

71.20%

65.30%

AWP Assistance UK Ltd

ALLIANZ SE

no

2021-07-01 to 2021-12-31

48.60%

48.60%

AXA Insurance UK Plc

AXA SA

no

2021-07-01 to 2021-12-31

58.00%

58.00%

AXA PPP Healthcare Limited

AXA SA

no

2021-07-01 to 2021-12-31

53.20%

53.20%

B & C E Financial Services Limited

B&CE HOLDINGS LIMITED

no

2021-04-01 to 2021-09-30

24.90%

24.90%

Bank of Ireland (UK) Plc

BANK OF IRELAND GROUP PLC

yes

2021-07-01 to 2021-12-31

47.70%

36.30%

34.40%

0.00%

46.10%

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

63.70%

30.40%

55.10%

45.30%

41.30%

61.30%

Barclays Bank Plc

BARCLAYS PLC

no

2021-07-01 to 2021-12-31

68.60%

100.00%

60.00%

46.20%

68.50%

Barclays Bank UK PLC

BARCLAYS PLC

yes

2021-07-01 to 2021-12-31

60.80%

54.90%

73.10%

58.50%

55.20%

61.60%

BISL Limited

NO GROUP

no

2021-07-01 to 2021-12-31

43.80%

43.80%

Black Horse Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

50.00%

82.60%

82.50%

BMO Asset Management Limited

NO GROUP

no

2021-05-01 to 2021-10-31

52.20%

52.20%

Bought By Many Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

20.90%

20.90%

Bradford & Bingley Limited

UK ASSET RESOLUTION LIMITED

yes

2021-04-01 to 2021-09-30

37.50%

44.90%

33.30%

69.00%

46.50%

Brightside Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

60.10%

60.10%

British Gas Services Limited

CENTRICA PLC

yes

2021-07-01 to 2021-12-31

97.00%

97.00%

BUPA Insurance Services Limited

THE BRITISH UNITED PROVIDENT ASSOCIATION LTD

yes

2021-07-01 to 2021-12-31

54.90%

54.90%

Cabot Credit Management Group Limited

ENCORE CAPITAL GROUP COMPANY

no

2021-07-01 to 2021-12-31

26.00%

37.50%

26.10%

Call Assist Ltd

CALL ASSIST LIMITED

no

2021-05-01 to 2021-10-31

53.10%

53.10%

Capital One (Europe) plc

CAPITAL ONE FINANCIAL CORPORATION

no

2021-07-01 to 2021-12-31

22.90%

35.20%

23.10%

Car Care Plan Ltd

AMTRUST FINANCIAL SERVICES INC

no

2021-07-01 to 2021-12-31

32.80%

32.80%

Carole Nash Insurance Consultants Ltd

ARDONAGH GROUP

no

2021-07-01 to 2021-12-31

60.80%

60.80%

Charter Court Financial Services Limited

CHARTER COURT FINANCIAL SERVICES GROUP PLC

no

2021-07-01 to 2021-12-31

30.10%

35.40%

33.10%

Citibank UK Limited

CITIGROUP INC

no

2021-07-01 to 2021-12-31

18.50%

0.00%

65.60%

19.40%

ClearBank Limited

NO GROUP

no

2021-07-01 to 2021-12-31

58.20%

58.20%

Close Brothers Limited

CLOSE BROTHERS GROUP PLC

no

2021-02-01 to 2021-07-31

43.90%

17.40%

39.40%

Clydesdale Bank Plc

VIRGIN MONEY UK PLC

no

2021-04-01 to 2021-09-30

72.90%

40.00%

67.70%

83.00%

23.10%

73.00%

Co-op Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

78.00%

78.00%

Cofunds Limited

AEGON GROUP

no

2021-07-01 to 2021-12-31

40.00%

59.40%

57.70%

Connells Limited

NO GROUP

no

2021-07-01 to 2021-12-31

58.40%

53.40%

57.90%

Corgi Homeplan Ltd

US BANCORP

no

2021-07-01 to 2021-12-31

78.80%

78.80%

Coutts & Company

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

51.00%

100.00%

60.50%

22.20%

52.30%

51.70%

Covea Insurance plc

NO GROUP

yes

2021-07-01 to 2021-12-31

47.70%

47.70%

Coventry Building Society

COVENTRY BUILDING SOCIETY

yes

2021-07-01 to 2021-12-31

51.20%

72.60%

12.50%

56.00%

Creation Consumer Finance Ltd

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

37.50%

37.50%

Creation Financial Services Limited

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

35.00%

30.00%

34.90%

Curtis Banks Limited

CURTIS BANKS GROUP

no

2021-07-01 to 2021-12-31

81.90%

81.90%

Cynergy Bank Limited

CYNERGY CAPITAL LTD

no

2021-07-01 to 2021-12-31

72.70%

100.00%

72.80%

DAS Legal Expenses Insurance Company Limited

NO GROUP

no

2021-07-01 to 2021-12-31

73.40%

73.40%

Devitt Insurance Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

20.80%

20.80%

Domestic & General Insurance Plc

CVC CAPITAL PARTNERS ADVISORY GROUP HOLDING FOUNDATION

no

2021-04-01 to 2021-09-30

70.40%

70.40%

Drydens Limited

NO GROUP

no

2021-07-01 to 2021-12-31

14.30%

14.30%

Elderbridge Limited

TECH MAHINDRA LIMITED

no

2021-04-01 to 2021-09-30

43.00%

43.00%

Endsleigh Insurance Services Limited

NO GROUP

no

2021-03-01 to 2021-09-30

39.90%

39.90%

Equiniti Financial Services Limited

EQUINITI GROUP PLC

no

2021-07-01 to 2021-12-31

24.40%

27.50%

27.50%

esure Insurance Limited

ESURE GROUP PLC

yes

2021-07-01 to 2021-12-31

62.00%

62.00%

EUI Limited

ADMIRAL GROUP PLC

yes

2021-07-01 to 2021-12-31

53.90%

53.90%

Europa Group Limited

BLUE BOAR HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

14.50%

14.50%

Everyday Loans Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Exeter Friendly Society Limited

EXETER FRIENDLY SOCIETY LIMITED

no

2021-07-01 to 2021-12-31

35.50%

35.50%

Experian Limited

NO GROUP

no

2021-04-01 to 2021-09-30

0.00%

2.40%

2.30%

Extracover Limited

NO GROUP

no

2021-07-01 to 2021-12-31

43.00%

43.00%

Fairmead Insurance Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

71.00%

71.00%

Family Equity Plan Limited

FAMILY ASSURANCE FRIENDLY SOCIETY LTD

no

2021-07-01 to 2021-12-31

27.40%

35.90%

33.10%

FCE Bank Plc

FORD MOTOR CO

no

2021-07-01 to 2021-12-31

39.70%

39.70%

FIL Life Insurance Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

36.80%

36.80%

Financial Administration Services Limited

FIDELITY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

65.40%

58.10%

60.00%

First Central Insurance Management Limited

FIRST CENTRAL GROUP LIMITED

no

2021-07-01 to 2021-12-31

56.90%

56.90%

FirstRand Bank Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

58.80%

58.80%

Funding Circle Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

4.70%

4.70%

Gresham Insurance Company Limited

AVIVA PLC

no

2021-07-01 to 2021-12-31

39.10%

39.10%

Halifax Share Dealing Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

70.30%

69.70%

69.70%

Hargreaves Lansdown Asset Management Limited

HARGREAVES LANSDOWN PLC

no

2021-07-01 to 2021-12-31

71.40%

44.50%

44.60%

Hastings Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

65.10%

65.10%

HBOS Investment Fund Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

80.00%

80.00%

Herts Insurance Consultants Ltd

NO GROUP

no

2021-04-01 to 2021-09-30

17.90%

17.90%

Highway Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

48.30%

48.30%

Hiscox Insurance Company Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

57.20%

57.20%

Home Retail Group Card Services Limited

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

25.60%

25.60%

Homeserve Membership Limited

NO GROUP

no

2021-04-01 to 2021-09-30

39.60%

39.60%

Howserv Limited

STAYSURE HOLDINGS LTD

no

2021-07-01 to 2021-12-31

19.10%

19.10%

HSBC UK Bank Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

56.40%

65.40%

63.50%

43.40%

64.40%

56.60%

I Go 4 Ltd.

NO GROUP

no

2021-07-01 to 2021-12-31

38.20%

38.20%

Insurance Factory Ltd

MARKERSTUDY HOLDINGS LIMITED

no

2021-07-01 to 2021-12-31

58.00%

58.00%

Interactive Investor Services Limited

INTERACTIVE INVESTOR SERVICES LIMITED

no

2021-07-01 to 2021-12-31

62.00%

41.00%

42.60%

Investec Bank PLC

INVESTEC PLC

no

2021-04-01 to 2021-09-30

32.90%

71.40%

54.10%

34.20%

Investment Funds Direct Limited

M&G GROUP

no

2021-07-01 to 2021-12-31

77.00%

83.00%

80.10%

J D Williams & Company Limited

J D WILLIAMS & COMPANY LIMITED

no

2021-03-01 to 2021-08-31

0.00%

0.00%

J.P. Morgan Europe Limited

JPMORGAN CHASE & CO

no

2021-07-01 to 2021-12-31

64.70%

64.70%

James Hay Administration Company Ltd

IFG GROUP LIMITED

no

2021-07-01 to 2021-12-31

68.20%

68.20%

Janus Henderson Investors UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

33.10%

33.10%

Kensington Mortgage Company Limited

NO GROUP

no

2021-04-01 to 2021-09-30

35.30%

35.30%

Kingfisher Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

45.40%

45.40%

Landmark Mortgages Limited

NO GROUP

no

2021-07-01 to 2021-12-31

29.40%

29.40%

LeasePlan UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Leeds Building Society

LEEDS BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

58.70%

60.80%

41.70%

59.80%

Legal & General (Portfolio Management Services) Ltd

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

90.70%

46.20%

88.60%

Legal & General Partnership Services Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

0.00%

90.90%

22.20%

90.20%

Legal and General Assurance Society Limited

LEGAL & GENERAL GROUP PLC

no

2021-07-01 to 2021-12-31

73.40%

55.70%

60.30%

Legal Insurance Management Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

36.20%

36.20%

Liverpool Victoria Financial Services Limited

LIVERPOOL VICTORIA FINANCIAL SERVICES LIMITED

no

2021-07-01 to 2021-12-31

92.10%

63.90%

87.00%

77.40%

Liverpool Victoria Insurance Company Limited

ALLIANZ SE

no

2021-07-01 to 2021-12-31

64.60%

64.60%

Lloyds Bank General Insurance Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

62.00%

62.00%

Lloyds Bank PLC

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

59.00%

17.10%

59.70%

50.40%

35.00%

58.60%

London and Country Mortgages Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

67.20%

37.90%

66.00%

M & G Securities Limited

M&G PLC GROUP

no

2021-07-01 to 2021-12-31

33.00%

33.00%

Markerstudy Insurance Services Limited

MARKERSTUDY (INTERNATIONAL) LIMITED

no

2021-07-01 to 2021-12-31

71.30%

71.30%

Marks & Spencer Financial Services Plc

HSBC HOLDINGS PLC

no

2021-07-01 to 2021-12-31

51.60%

62.60%

51.90%

Marshmallow Financial Services Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

25.00%

25.00%

MBNA Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

53.90%

25.30%

50.80%

MCE Insurance Limited

MCE INSURANCE LIMITED

no

2021-07-01 to 2021-12-31

58.80%

58.80%

Mercedes-Benz Financial Services UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Metro Bank PLC

METRO BANK PLC

no

2021-07-01 to 2021-12-31

50.30%

52.30%

50.40%

Mitsubishi HC Capital UK PLC

NO GROUP

no

2021-04-01 to 2021-09-30

100.00%

100.00%

Monzo Bank Ltd

MONZO BANK LIMITED

no

2021-03-01 to 2021-08-31

35.90%

17.10%

35.90%

Moorcroft Debt Recovery Limited

NO GROUP

no

2021-02-01 to 2021-07-31

44.00%

44.00%

Mortimer Clarke Solicitors Limited

CABOT CREDIT MANAGEMENT GROUP

no

2021-07-01 to 2021-12-31

24.00%

24.00%

MotoNovo Finance Limited

FIRSTRAND LIMITED

no

2021-07-01 to 2021-12-31

42.00%

42.00%

National House-Building Council

NATIONAL HOUSE-BUILDING COUNCIL

no

2021-04-01 to 2021-09-30

54.30%

54.30%

National Westminster Bank Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

68.00%

8.30%

76.60%

57.60%

59.70%

67.80%

Nationwide Building Society

NATIONWIDE BUILDING SOCIETY

no

2021-04-05 to 2021-10-04

52.60%

50.00%

58.50%

21.80%

31.30%

46.20%

Northern Bank Limited

DANSKE BANK A/S

no

2021-07-01 to 2021-12-31

26.50%

29.10%

33.30%

0.00%

26.50%

One Call Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

14.10%

14.10%

OneSavings Bank Plc

ONESAVINGS BANK PLC

no

2021-07-01 to 2021-12-31

38.30%

48.00%

43.10%

OVO (S) HOME SERVICES LIMITED

SSE PLC

no

2021-07-01 to 2021-12-31

72.60%

72.60%

Paragon Bank Plc

PARAGON BANKING GROUP PLC

yes

2021-04-01 to 2021-09-30

49.50%

59.40%

33.30%

54.30%

Phoenix Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

73.20%

64.60%

78.40%

71.60%

Phoenix Life Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

60.90%

63.60%

62.20%

63.90%

61.80%

Pinnacle Insurance Plc

BNP PARIBAS SA

no

2021-07-01 to 2021-12-31

33.20%

33.20%

Post Office Management Services Limited

POST OFFICE LIMITED

no

2021-04-01 to 2021-09-30

29.50%

29.50%

Principality Building Society

PRINCIPALITY BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

60.20%

58.10%

31.30%

0.00%

58.70%

PSA Finance UK Limited

PSA FINANCE UK LIMITED

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Qmetric Group Limited

NO GROUP

no

2021-04-01 to 2021-09-30

24.20%

24.20%

Quilter Investment Platform Limited

QUILTER PLC

no

2021-07-01 to 2021-12-31

86.20%

86.20%

Quilter Life & Pensions Limited

QUILTER PLC GROUP

no

2021-07-01 to 2021-12-31

86.70%

89.90%

87.20%

Quint Group Limited

NO GROUP

no

2021-03-29 to 2021-09-28

0.70%

0.70%

RAC Motoring Services

RAC GROUP (HOLDINGS) LIMITED

no

2021-07-01 to 2021-12-31

42.40%

42.40%

RBS Collective Investment Funds Limited

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

75.00%

75.00%

ReAssure Life Limited

NO GROUP

no

2021-07-01 to 2021-12-31

36.60%

28.40%

51.30%

38.70%

ReAssure Limited

SWISS RE AG

no

2021-07-01 to 2021-12-31

76.60%

25.00%

50.90%

64.80%

71.70%

Reassured Ltd

NO GROUP

no

2021-02-01 to 2021-07-31

61.80%

61.80%

Retail Money Market Ltd

RETAIL MONEY MARKET LTD

no

2021-07-01 to 2021-12-31

28.60%

28.60%

Right Choice Insurance Brokers Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

31.10%

31.10%

Royal & Sun Alliance Insurance Limited

RSA INSURANCE UK

no

2021-07-01 to 2021-12-31

64.10%

64.10%

Saga Services Limited

SAGA PLC

no

2021-02-01 to 2021-07-31

36.70%

36.70%

Sainsbury's Bank Plc

J SAINSBURY PLC

no

2021-03-01 to 2021-08-31

66.80%

2.30%

54.00%

64.90%

Santander Cards UK Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

11.10%

10.30%

10.30%

Santander Consumer (UK) Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

0.00%

0.00%

Santander ISA Managers Limited

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

52.60%

52.60%

Santander UK Plc

SANTANDER UK - GROUP

no

2021-07-01 to 2021-12-31

41.70%

16.70%

56.40%

11.30%

18.90%

42.70%

Scottish Equitable Plc

AEGON NV

no

2021-07-01 to 2021-12-31

58.50%

46.80%

58.20%

57.00%

Scottish Friendly Assurance Society Limited

NO GROUP

no

2021-07-01 to 2021-12-31

89.70%

0.00%

54.30%

72.60%

74.40%

Scottish Widows Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

85.40%

75.20%

92.00%

85.10%

Scottish Widows Unit Trust Managers Limited

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

76.20%

76.20%

Secure Trust Bank Plc

SECURE TRUST BANK PLC

no

2021-07-01 to 2021-12-31

54.60%

0.00%

54.00%

Shawbrook Bank Limited

SHAWBROOK GROUP PLC

no

2021-07-01 to 2021-12-31

48.30%

59.80%

53.50%

Shop Direct Finance Company Limited

THE VERY GROUP

no

2021-07-01 to 2021-12-31

68.00%

68.00%

Simplyhealth Access

SIMPLYHEALTH GROUP LIMITED

no

2021-07-01 to 2021-12-31

33.70%

33.70%

Skipton Building Society

SKIPTON BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

76.40%

88.20%

55.00%

35.00%

75.40%

71.40%

Society of Lloyd's

SOCIETY OF LLOYD'S

no

2021-07-01 to 2021-12-31

41.00%

41.00%

Somerset Bridge Insurance Services Limited

NO GROUP

no

2021-07-01 to 2021-12-31

45.20%

45.20%

Soteria Insurance Limited

CO-OPERATIVE GROUP LIMITED

no

2021-07-01 to 2021-12-31

58.30%

58.30%

St Andrew's Insurance Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

54.70%

54.70%

St James's Place UK plc

ST. JAMES'S PLACE PLC

no

2021-07-01 to 2021-12-31

78.30%

70.60%

80.10%

78.60%

St. James's Place Wealth Management Plc

ST. JAMES'S PLACE GROUP

no

2021-07-01 to 2021-12-31

0.00%

30.10%

33.30%

20.00%

32.90%

30.80%

Standard Life Assurance Limited

PHOENIX GROUP HOLDINGS PLC

no

2021-07-01 to 2021-12-31

54.60%

50.00%

34.10%

51.90%

54.10%

Starling Bank Limited

NO GROUP

no

2021-04-01 to 2021-09-30

27.40%

27.40%

Starr International (Europe) Limited

STARR INTERNATIONAL COMPANY, INC.

no

2021-07-01 to 2021-12-31

76.80%

76.80%

Studio Retail Limited

STUDIO RETAIL GROUP PLC

no

2021-04-01 to 2021-09-30

80.50%

80.50%

Sun Life Assurance Company of Canada (U.K.) Limited

SUN LIFE FINANCIAL INC.

no

2021-07-01 to 2021-12-31

64.80%

34.60%

56.80%

50.70%

Target Servicing Limited

NO GROUP

no

2021-04-01 to 2021-09-30

43.40%

43.40%

Telefonica UK Limited

NO GROUP

no

2021-07-01 to 2021-12-31

6.10%

6.10%

Temple Finance Limited

BRIXWORTH INVESTMENTS LTD

no

2021-04-01 to 2021-09-30

40.60%

40.60%

Tesco Personal Finance PLC

TESCO PLC

no

2021-03-01 to 2021-08-31

48.40%

43.10%

47.30%

Tesco Underwriting Limited

AGEAS SA-NV

no

2021-07-01 to 2021-12-31

52.00%

52.00%

The Co-operative Bank Plc

CO-OPERATIVE BANK HOLDINGS (THE)

no

2021-07-01 to 2021-12-31

32.80%

63.90%

36.40%

0.00%

36.30%

The Mortgage Business Plc

LLOYDS BANKING GROUP PLC

no

2021-07-01 to 2021-12-31

46.70%

46.70%

The Mortgage Works (UK) Plc

NATIONWIDE BUILDING SOCIETY

no

2021-04-01 to 2021-09-30

53.40%

53.40%

The National Farmers' Union Mutual Insurance Society Limited

NFU MUTUAL INSURANCE SOCIETY LIMITED

yes

2021-07-01 to 2021-12-31

48.10%

60.20%

40.50%

59.80%

The Prudential Assurance Company Limited

PRUDENTIAL PLC

yes

2021-07-01 to 2021-12-31

89.90%

50.00%

90.70%

88.30%

89.60%

The Royal Bank of Scotland Plc

THE ROYAL BANK OF SCOTLAND GROUP

no

2021-07-01 to 2021-12-31

72.30%

60.00%

78.70%

73.10%

57.40%

72.90%

The Royal London Mutual Insurance Society Limited

THE ROYAL LONDON MUTUAL INSURANCE SOCIETY LTD

no

2021-07-01 to 2021-12-31

51.20%

51.20%

Topaz Finance Limited

COMPUTERSHARE LIMITED

no

2021-07-01 to 2021-12-31

44.10%

44.10%

TSB Bank plc

BANCO DE SABADELL SA

no

2021-07-01 to 2021-12-31

67.90%

62.20%

50.90%

67.50%

U K Insurance Limited

DIRECT LINE INSURANCE GROUP PLC

no

2021-07-01 to 2021-12-31

70.90%

70.90%

UK General Insurance Limited

NO GROUP

no

2021-04-01 to 2021-09-30

41.40%

41.40%

UK Warranty Limited

NO GROUP

no

2021-04-01 to 2021-09-30

68.70%

68.70%

Unum Ltd

NO GROUP

no

2021-07-01 to 2021-12-31

65.70%

65.70%

Vanguard Asset Management, Ltd

VANGUARD ASSET MANAGEMENT LTD

no

2021-07-01 to 2021-12-31

80.30%

81.50%

81.20%

Vanquis Bank Limited

PROVIDENT FINANCIAL PLC

no

2021-07-01 to 2021-12-31

23.30%

23.30%

Vitality Corporate Services Limited

RAND MERCHANT INVESTMENT HOLDINGS LTD

yes

2021-07-01 to 2021-12-31

69.20%

54.50%

83.30%

54.60%

Vodafone Limited

NO GROUP

no

2021-04-01 to 2021-09-30

60.70%

60.70%

Volkswagen Financial Services (UK) Limited

NO GROUP

no

2021-07-01 to 2021-12-31

100.00%

100.00%

Xbridge Limited

NO GROUP

no

2021-07-01 to 2021-12-31

42.20%

42.20%

Yorkshire Building Society

YORKSHIRE BUILDING SOCIETY

no

2021-07-01 to 2021-12-31

66.10%

65.90%

60.00%

0.00%

65.90%

Zopa Bank Limited

NO GROUP

yes

2021-07-01 to 2021-12-31

36.00%

50.00%

37.90%

Zurich Assurance Ltd

ZURICH INSURANCE GROUP AG

no

2021-07-01 to 2021-12-31

37.50%

0.00%

45.10%

55.10%

44.20%

Firm Name

Group

Joint Report

Reporting frequency

Reporting period

Complaints Received

Complaints Closed

Complaints upheld by firm

247 Money Group Limited

NO GROUP

Half Yearly

2021-07-01 to 2021-12-31

610

605

299

Adrian Flux Insurance Services Group

NO GROUP

no

Half Yearly

2021-03-01 to 2021-08-31

26

26

9

Advanced Payment Solutions Limited

NO GROUP

no

Half Yearly

2021-04-01 to 2021-09-30

103

103

25

Advancis Limited

NO GROUP

Half Yearly

2021-06-01 to 2021-11-30

534

323

156

Advantage Finance Ltd

NO GROUP

no

Half Yearly

2021-02-01 to 2021-07-31

543

590

333

Ageas Retail Limited

AGEAS SA-NV

no

Half Yearly

2021-07-01 to 2021-12-31

192

173

56

AIB Group (UK) Plc

AIB GROUP PUBLIC LIMITED COMPANY

no

Half Yearly

2021-07-01 to 2021-12-31

27

30

17

Aioi Nissay Dowa Insurance UK Limited

NO GROUP

no

Half Yearly

2021-07-01 to 2021-12-31

35

38

29

Ald Automotive Limited

SOCIETE GENERALE

Half Yearly

2021-07-01 to 2021-12-31

1,766

1,480

856

Aldermore Bank Plc

FIRSTRAND LIMITED

no

Half Yearly

2021-07-01 to 2021-12-31

64

57

16

Allianz Insurance Plc

ALLIANZ SE

no

Half Yearly

2021-07-01 to 2021-12-31

1

1

0

Amigo Loans Ltd

NO GROUP

Half Yearly

2021-04-01 to 2021-09-30

10,440

4,263

2,270

Arrow Global Limited

ARROW GLOBAL GROUP PLC

Half Yearly

2021-07-01 to 2021-12-31

590

666

207

Arthur J. Gallagher Insurance Brokers Limited

ARTHUR J. GALLAGHER (UK) LTD

no

Half Yearly

2021-07-01 to 2021-12-31

2

2

2

Arval UK Limited

BNP PARIBAS SA

no

Half Yearly

2021-07-01 to 2021-12-31

1,934

1,891

1,325

ATLANTA 1 INSURANCE SERVICES LIMITED

ARDONAGH GROUP

no

Half Yearly

2021-07-01 to 2021-12-31

114

107

38

Atlanta Insurance Intermediaries Limited

ARDONAGH GROUP LIMITED

no

Half Yearly

2021-07-01 to 2021-12-31

208

205

88

Automobile Association Insurance Services Limited

NO GROUP

no

Half Yearly

2021-02-01 to 2021-07-31

276

284

60

AvantCredit of UK, LLC

NO GROUP

Yearly

2021-01-01 to 2021-12-31

1,412

1,904

429

Bamboo Limited

NO GROUP

Half Yearly

2021-07-01 to 2021-12-31

1,103

998

281

Bank of Scotland plc

LLOYDS BANKING GROUP PLC

no

Half Yearly

2021-07-01 to 2021-12-31

3,398

3,463

1,755

Barclays Bank Plc

BARCLAYS PLC

no

Half Yearly

2021-07-01 to 2021-12-31

23

42

8

Barclays Bank UK PLC

BARCLAYS PLC

yes

Half Yearly

2021-07-01 to 2021-12-31

7,695

7,635

3,938

BFSL Limited

BGL GROUP