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Showing 91 to 100 of 15867 search results for consumer duty.
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Inside FCA Podcast: Understanding the Consumer Duty products and services outcome [mp3]
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Cost of living
Firms have an important role in supporting consumers struggling with higher living costs. -
CP21/13: A new Consumer Duty [pdf]
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards consumers -
Cultural evolution: how culture must change to meet expectations
Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum. -
FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty
FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area. -
Implementing the Consumer Duty in the General Insurance and Pure Protection sectors [pdf]
Consumer Duty letter -
How to apply for authorisation or registration
If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
CP21/36: A new Consumer Duty: Feedback to CP21/13 and further consultation [pdf]
We want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.