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Showing 11 to 20 of 15839 search results for consumer duty.
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Consumer Duty resources
Find publications about the introduction of the Consumer Duty including news, speeches and podcasts. -
Expectations of firms offering fractional shares to retail investors
FCA's expectations under the Consumer Duty for firms offering fractional shares. -
How we are using the Consumer Duty
How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services. -
Cancelling an authorisation or registration
You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application. -
Consumer Duty firm survey – Spring 2023
The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Benchmarks supervision
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Consumer Duty firm survey – Autumn 2023
In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.