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Showing 1 to 10 of 2628 search results for complaints data.

  1. Complaints data

    Data Published: 28/04/2022 Last modified: 28/04/2022
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  2. Firm specific complaints data

    Data Published: 28/04/2022 Last modified: 28/04/2022
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  3. Previous complaints data

    Data Published: 06/05/2016 Last modified: 28/04/2022
    Explore complaints data for previous years.
  4. About our data

    Data Published: 06/05/2016 Last modified: 28/04/2022
    This page provides more information about how the FCA collects and reports complaints data.
  5. Complaints upheld

    Data Published: 28/04/2022 Last modified: 28/04/2022
    This page provides a breakdown of complaints upheld by product group and firm type.
  6. Closed complaints

    Data Published: 28/04/2022 Last modified: 28/04/2022
    This page provides a breakdown of complaints closed by product group and firm type.
  7. Opened complaints

    Data Published: 28/04/2022 Last modified: 28/04/2022
    This page provides a breakdown of complaints opened, by product, product group and firm type.
  8. Aggregate complaints data to 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.
  9. About our data

    Last modified: 03/03/2022
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  10. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/05/2021
    Complaints data items: FAQs