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Showing 1 to 10 of 3326 search results for complaints data.

  1. Complaints data

    Data Published: 16/04/2020 Last modified: 18/09/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  2. Firm specific complaints data

    Data Published: 16/04/2020 Last modified: 16/04/2020
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  3. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  4. About our data

    Last modified: 18/09/2020
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  5. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 08/06/2018
    Complaints data items: FAQs. First published:. 10/05/2016. Last updated: 08/06/2018. ... standards, which firm should include complaints about the product in its complaints data publication?
  6. Previous complaints data

    Data Published: 06/05/2016 Last modified: 06/08/2020
    Explore complaints data for previous years.
  7. Firm level complaints data 2015 H1 [xlsx]

    Data Published: 25/09/2015 Last modified: 22/02/2016
    Firm level complaints data 2015 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Complain about us, the PRA or the Bank of England (the regulators)

    How we operate Published: 05/04/2016 Last modified: 13/10/2020
    Find out how to make a complaint about the regulators and how we investigate complaints.
  9. Latest news

    Registers and systems Published: 09/05/2016 Last modified: 28/09/2020
    Gabriel is the FCA's online system for collecting and storing regulatory data from firms.Find out about the latest Gabriel news and updates.
  10. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 20/10/2020
    Find out about how firms should handle complaints during coronavirus.