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Showing 1 to 10 of 17867 search results for complaints data.

  1. Issuer complaint form

    Last modified: 23/03/2024
    This form is for making a complaint against an issuer for a potential breach of our rules.  To aid our assessment of your complaint, please provide as much detail as possible regarding your concern.
  2. Complaints data

    Data Published: 19/10/2023 Last modified: 03/11/2023
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  3. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.
  4. Firm specific complaints data

    Data Published: 19/10/2023 Last modified: 30/10/2023
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  5. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.
  6. Previous complaints data

    Data Published: 06/05/2016 Last modified: 27/11/2023
    Explore complaints data for previous years.
  7. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  8. Opened complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints opened, by product, product group and firm type.
  9. Complaints upheld

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints upheld by product group and firm type.
  10. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.