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Showing 1 to 11 of 1537 search results for complaints data.

  1. Complaints data

    Data Published: 05/04/2018 Last modified: 17/09/2018
    Being transparent about the number of complaints that firms receive is helpful for the industry and consumers. Firms can compare their performance with their peers and consumers have an additional source of information about the firms we regulate.
  2. Firm specific complaints data

    Data Published: 05/04/2018 Last modified: 06/09/2018
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.
  3. Previous complaints data

    Data Published: 06/05/2016 Last modified: 11/09/2018
    Explore complaints data for previous years.
  4. Aggregate complaints data

    Data Published: 05/04/2018 Last modified: 06/09/2018
    This data includes all the complaints that firms report to us.
  5. Complaints: data guide

    Tasks for regulated firms Published: 13/05/2016 Last modified: 15/08/2018
    These files will assist firms who use xml submissions, the Gabriel XML data transfer via direct communication (system-to-system) or who would like to create a report of the data submitted using Excel.
  6. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
  7. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  8. FSA Complaints data 2006 to 2008 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.
  9. FSA Complaints data 2006 to 2008 [xls]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.
  10. Aggregate complaints data sortable table: 2017 H2

    Data Published: 19/04/2018 Last modified: 06/09/2018
    Aggregate complaints data sortable table: 2017 H2