Search results
Showing 61 to 70 of 15837 search results for consumer duty.
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Consumer Duty firm survey results Spring 2023 [pdf]
Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations. -
Transcript: Consumer Duty: The next steps [pdf]
A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force. -
Events
Find out about upcoming and recent FCA events. -
Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]
Consumer Duty letter – mortgage lenders and administrators -
Financial Lives 2022 survey – people’s stories and the Consumer Duty
Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Implementing the Consumer Duty in payments firms [pdf]
Consumer duty letter for Payments Services and E-Money firms -
Sample business plan
If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP). -
Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]
Consumer Duty letter – Retail Banks and Building Societies -
Event costs
Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.