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Showing 61 to 70 of 3280 search results for complaints data.

  1. How to complain

    Consumers Complaints and compensation Published: 19/04/2016 Last modified: 16/04/2020
    Financial firms we regulate must have a procedure in place for resolving disputes with their customers and respond to you within set deadlines.
  2. Complaints data: January to June 2016

    Media centre Last modified: 31/10/2016
    Complaints data: January to June 2016. Type: Infographic File size: 138.75 KB File added: 06/10/2016 First published: 06/10/2016. ... Share page. Complaints data: January to June 2016. radios. Yes. No.
  3. Aggregate complaints data charts 2016 H2 [pdf]

    Data Published: 26/04/2017
    These charts look at highlights for 2016 H2, total complaints as a ratio of the context measure for each type of product, causes of complaints 2016 H2, complaints by product group 2016 H2, percentage of complaints upheld by product group 2016 H2,
  4. Aggregate complaints data charts 2016 H1 [pdf]

    Data Published: 06/10/2016
    These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total
  5. FSA Firm-level complaints data 2011 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  6. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 06/08/2020
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.
  7. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  8. Aggregate complaints data 2015 H2 [pdf]

    Data Published: 06/10/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.
  9. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 15/04/2013 Last modified: 15/04/2013
    The Financial Conduct Authority (FCA) has published the latest complaints data showing complaints to financial services firms between July and December 2012.
  10. Regulation round-up May 2018

    Newsletters Published: 17/05/2018 Last modified: 17/05/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.