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Showing 61 to 70 of 2476 search results for complaints data.

  1. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  2. Firm level complaints data 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  3. Firm level complaints data 2016 H1 [xlsx]

    Data Published: 06/10/2016
    Firm level complaints data 2016 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  4. Firm level complaints data 2013 H2 [xlsx]

    Data Published: 07/04/2014 Last modified: 09/04/2014
    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  5. Firm level complaints data 2015 H2 [xlsx]

    Data Published: 24/03/2016 Last modified: 04/04/2016
    Firm level complaints data 2015 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  6. Firm level complaints data 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  7. Firm level complaints data 2017 H2 [xlsx]

    Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income Published: 19/04/2018
    Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Firm level complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Firm level complaints data 2016 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. Commentary on the aggregate complaints data 2015 H1 [pdf]

    Data Published: 30/03/2016 Last modified: 05/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.
  10. Aggregate complaints data charts 2016 H2 [pdf]

    Data Published: 26/04/2017
    These charts look at highlights for 2016 H2, total complaints as a ratio of the context measure for each type of product, causes of complaints 2016 H2, complaints by product group 2016 H2, percentage of complaints upheld by product group 2016 H2,