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Showing 161 to 170 of 1125 search results for complaints data every.

161. FSA - PS13/7 Complaints against the regulators

     Policy statements Published: 25/03/2013 Last modified: 29/03/2013
     This Policy Statement sets out the scheme for complaints against the Bank of England, the Financial Conduct Authority and the Prudential Regulation Authority.

162. Amerdeep Somal appointed as Complaints Commissioner

     Press Releases Published: 09/09/2020 Last modified: 09/09/2020
     The Financial Conduct Authority (FCA), the Prudential Regulation Authority (PRA) and the Bank of England have today announced the appointment of Amerdeep Somal as Complaints Commissioner.

163. CP14/30: Improving complaints handling

     Consultation papers Published: 12/12/2014 Last modified: 07/02/2022
     We are consulting on proposed changes to rules to improve complaints handling.

164. FSA Firm-level complaints data 2011 H1 [xls]

     Data Published: 22/04/2013 Last modified: 04/08/2016
     FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.

165. Aggregate complaints data to 2023 H2 [xlsx]

     Data Published: 25/04/2024
     Aggregate sector wide firm complaints data for 2023 H2. Including opened, closed, upheld, speed of closure and redress.

166. Aggregate complaints data to 2022 H2 [xlsx]

     Data Published: 27/04/2023
     Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress.

167. Aggregate complaints data to 2022 H1 [xlsx]

     Data Published: 20/10/2022
     Aggregate sector wide firm complaints data for 2022 H1. Including opened, closed, upheld, speed of closure and redress.

168. PS16/11: Complaints against the Regulators

     Policy statements Published: 31/03/2016 Last modified: 31/03/2016
     PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme.

169. Using claims management companies

     Know your rights Published: 07/03/2019 Last modified: 01/03/2022
     The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.

170. FCA statement on super-complaint from Which?

     Statements Published: 23/09/2016 Last modified: 01/02/2017
     Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster.