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Showing 1 to 10 of 141 search results for complaints data every six months.

  1. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.
  2. Technical information on the aggregate data

    Data Published: 06/05/2016 Last modified: 16/07/2020
    We publish complaints data every six months for firm returns with a half-year period ending between 1 January and 30 June (H1) and between 1 July and 31 December (H2). This page provides more information about how the FCA collects and reports these
  3. Complaints data

    Data Published: 16/04/2020 Last modified: 18/09/2020
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  4. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 31/03/2015
    HSBC – 1,853. Bank of Scotland – 1,059. The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside
  5. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of
  6. About our data

    Last modified: 18/09/2020
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  7. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside aggregated figures covering the whole industry
  8. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  9. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 01/10/2015
    Equiniti Financial Services Limited - 1,626. The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside
  10. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 30/03/2016
    Santander UK Plc 1,375. The Prudential Assurance Company Limited 1,212. The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data