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Showing 101 to 110 of 1504 search results for needs of their vulnerable customers.

101. Apply to become a general insurance intermediary

     Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
     Learn how to apply to the FCA for authorisation if you're a general insurance intermediary, Lloyds and London Market Intermediary or a price comparison website.

102. Consumer Duty implementation: good practice and areas for improvement

     Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
     What firms are doing well and what they could do better.

103. FCA outcomes and metrics

     Data Published: 02/04/2022 Last modified: 12/03/2024
     The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

104. Innovation Pathways eligibility criteria

     Firms Published: 27/03/2022 Last modified: 10/02/2023
     Check whether your firm meets Innovation Pathways eligibility criteria before applying, and find out what the FCA looks for when assessing your proposal.

105. The FCA’s Consumer Duty will lead to a major shift in financial services

     Press Releases Published: 27/07/2022 Last modified: 27/07/2022
     The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

106. Realising the benefits of purposeful leadership

     Speeches Published: 01/11/2018 Last modified: 01/11/2018
     Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham.

107. FCA confirms next stage of support for consumer credit and overdraft customers

     Press Releases Published: 30/09/2020 Last modified: 02/10/2020
     The FCA has confirmed measures to ensure firms provide tailored support for users of certain consumer credit and overdraft products amid difficulties due to coronavirus (Covid-19)

108. FCA and PSR respond to announcement from Cash Action Group (CAG)

     Statements Published: 15/12/2021 Last modified: 15/12/2021
     We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions.

109. FCA challenges firms to review approach to consumer vulnerability

     Press Releases Published: 23/02/2015 Last modified: 27/04/2020
     Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment

110. Building cyber resilience

     Speeches Published: 26/01/2018 Last modified: 26/01/2018
     Speech by Robin Jones, Head of Technology, Resilience & Cyber at the FCA, delivered to the PIMFA Financial Crime Conference, London.