Apply to become a general insurance intermediary

This is an important document that we'll use to assess your firm's activities, so please be comprehensive. We don't expect to see a generic marketing document. If your RBP isn't detailed enough and tailored to your business, your application will take longer.

Refer to our sample business plan for everything you need to include, and make sure you consider the following areas:

In addition to your main application form, please complete all the forms below, which you can also access on our Connect system:

• core details
• forms for individuals:
  • Form A for each approved person
  • statement of responsibilities (SOR)
  • CVs
• IT self-assessment questionnaire – this will help you determine whether you need to fill in the IT controls form, detailed IT controls form, or neither form
• fees and levies supplement – retail firms
• supplement for firms selling:
  • non-investment insurance contracts
  • home finance only (this is uncommon for general insurance firms, but consider whether it applies to your firm)
  • home finance and non-investment insurance contracts

Depending on your firm's structure, you may also need to complete:

• controller forms
• disclosure of significant events appendix
• owners and influencers appendix
• sole traders appendix

Along with your business plan and financial forecasts, remember to include your:

• customer journey
• conflicts of interest policy
• consumers in vulnerable circumstances policy

We also expect you to provide documentation that shows how you'll meet the requirements of our Consumer Duty.