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Showing 1 to 10 of 512 search results for level complaints data 2023.

1. Firm level complaints data 2023 H2 [xlsx]

   Data Published: 25/04/2024
   Firm level complaints data 2023 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

2. Firm level complaints data 2023 H1 [xlsx]

   Data Published: 19/10/2023
   Firm level complaints data 2023 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

3. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

4. Firm-level complaints data sortable table: 2023 H2

   Data Published: 28/04/2022 Last modified: 25/04/2024
   The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.

5. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

6. Firm level complaints data 2022 H2 [xlsx]

   Data Published: 27/04/2023
   Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

7. Aggregate complaints data: 2023 H1

   Data Published: 19/10/2023 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

8. Aggregate complaints data: 2023 H2

   Data Published: 25/04/2024 Last modified: 29/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

9. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

10. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.