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Showing 122 to 131 of 314 search results for guidance on payment protection insurance complaints.

122. Payment protection insurance

     Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

123. Electronic money institution applicants

     Firm authorisation Electronic money and payment institutions Published: 09/05/2015 Last modified: 26/03/2024
     Find out what conditions you must meet to become an e-money institution, and what to include in your application to be authorised by or registered with the FCA.

124. Operational resilience insights for insurance firms

     Firms General insurers and insurance intermediaries Published: 24/03/2022 Last modified: 31/01/2023
     Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take.

125. Annual accounts and reports

     Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
     Find out more about sending annual accounts and reports, including where to find and submit your form online.

126. Trail commission

     Consumers Published: 18/04/2016 Last modified: 13/06/2022
     If you received financial advice or used an intermediary to buy an investment product before 31 December 2012, you may be paying trail commission. Find out how you can stop paying.

127. Aggregate complaints data: 2022 H2

     Data Published: 27/04/2023 Last modified: 19/10/2023
     This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

128. Aggregate complaints data: 2021 H2

     Data Published: 28/04/2022 Last modified: 20/10/2022
     This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.

129. Chairman’s speech

     Speeches Published: 18/07/2013 Last modified: 18/07/2013
     Speech by FCA Chairman, John Griffith-Jones, at the Annual Public Meeting, London. This is the text of the speech as drafted, which may differ from the delivered version.

130. Archived data

     Last modified: 06/01/2023
     Find FCA data published before 2018.

131. Aggregate complaints data charts 2016 H1 [pdf]

     Data Published: 06/10/2016
     These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total

132. FCA publishes PPI complaints deadline Progress Report

     Press Releases Published: 24/10/2018 Last modified: 11/04/2024
     The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.