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Showing 11 to 20 of 2191 search results for firm complaints data for 2015.

  1. Firm specific complaints data

    Data Published: 19/10/2023 Last modified: 25/04/2024
    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

  2. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.

  3. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  4. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

  5. Firm level complaints data 2014 H2 [xlsx]

    Data Published: 26/03/2015 Last modified: 30/03/2015
    Firm level complaints data 2014 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  6. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.

  7. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.

  8. CCR007 consumer credit data: how to complete the return

    Published: 12/09/2016 Last modified: 02/04/2024
    Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.

  9. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  10. Connaught Income Series 1 Fund — update to investors

    News stories Published: 29/01/2016 Last modified: 05/12/2016
    the Fund, then you should make your complaint(s) to the relevant firm(s) as soon as possible. ... a complaint to the firms that operated the Fund (or to the ombudsman service) or submitting a claim to the FSCS.
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