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Showing 101 to 110 of 16062 search results for consumer research.
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FCA Research Agenda
The FCA's research agenda sets out the broad areas of research most relevant to its Mission. It combines economics, statistics, behavioural science, and market data and intelligence together with newer techniques in machine learning and artificial -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market. -
Crypto investment scams
Find out how crypto investment scams work, how to avoid them and what to do if you’re scammed. -
FCA Research into the issue of de-risking
The FCA is tasked with ensuring an appropriate degree of consumer protection and promoting effective competition in the interests of consumers, while at the same time protecting and enhancing the integrity ... This piece of work was commissioned to -
Vulnerability exposed: The consumer experience of vulnerability in financial services [pdf]
This study was commissioned to explore and build an evidence base establishing the experiences of consumers in a range of vulnerable circumstances with different financial services providers. It sought to highlight both problematic experiences and -
Jupiter Capital Research (clone of FCA authorised firm)
Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this 'clone firm'. -
Research Note: Do consumers understand the risks associated with different ways of saving? [pdf]
For consumers to be able to make good saving decisions, it is important that they understand the risks and potential returns associated with different ways of saving. -
2020 fines
This page contains information about enforcement fines published during the calendar year ending 2020. -
Information on crypto asset research - July 2022
The FCA answers questions about the value of crypto holdings (approximately chart 9) of the FCA's Crypto Asset Research document. -
How overdrafts are managed
Find out how consumers and firms manage overdrafts.