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Showing 1 to 10 of 3106 search results for our consumer research.

  1. Coronavirus (Covid-19): Information for firms

    Firms Focus areas Published: 17/03/2020 Last modified: 28/10/2020
    Read about the FCA's work on preparing for coronavirus (covid-19), with information for all firm types.
  2. About our data

    Last modified: 22/10/2020
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  3. What we publish

    Last modified: 10/09/2020
    We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available.
  4. Treating vulnerable consumers fairly

    Tasks for regulated firms Published: 29/07/2020 Last modified: 14/08/2020
    This page summarises the FCA’s policy work on the fair treatment of vulnerable consumers. It aims to help firms better understand how we define vulnerable consumers, and the steps to be taken to ensure they are treated fairly.
  5. Contact us

    Last modified: 22/10/2020
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.
  6. Qualitative research to inform the Financial Advice Market Review (FAMR) baseline [pdf]

    Research Published: 30/06/2017
    This piece of consumer research supports our FAMR baseline report.
  7. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 18/03/2020
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals
  8. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    further. The objectives of the consumer research programme were:. assess consumer behaviour and attitudes to the purchasing or consideration of consumer credit products. ... Published: 10 April 2014. This report focuses primarily on the consumer research
  9. Consumer credit research: credit cards

    Tasks for regulated firms Published: 06/08/2015 Last modified: 11/02/2019
    Find out about our research into credit cards, some key findings into the market and what we will do next.
  10. Annuity comparator: our research

    Research Published: 14/07/2016 Last modified: 30/09/2016
    Find out more about our research into the implementation and effects of the proposed ‘annuity comparator’