Search results
Showing 1 to 10 of 13297 search results for our consumer research.
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Treating vulnerable consumers fairly
Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances. -
Consumer Credit Seminar
Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA. -
Contact us
If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone. -
Our approach to consumers
Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective. -
News
Latest FCA news, warnings and speeches and how to contact the FCA press office. -
FCA Innovation Hub
FCA Innovation supports FinTech and RegTech firms with innovative business models and further promote innovation in the interests of consumers. -
FCA issues research on mortgage switching
The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals -
The Financial Lives survey
Financial Lives is the FCA's flagship nationally representative survey of UK consumers. It provides information about consumers’ attitudes towards managing their money, the financial products they have and their experiences of engaging with -
Consumer credit qualitative research
further. The objectives of the consumer research programme were:. assess consumer behaviour and attitudes to the purchasing or consideration of consumer credit products. ... Published: 10 April 2014. This report focuses primarily on the consumer research -
Consumer credit research: credit cards
Find out about our research into credit cards, some key findings into the market and what we will do next.