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Showing 1 to 10 of 12606 search results for our consumer research.

  1. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals

  2. About our data

    Last modified: 19/07/2022
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  3. Financial Lives survey resources library

    Last modified: 01/07/2022
    Find the publications, questionnaires and data that are part of the FCA Financial Lives Survey for 2020 and 2017. 

  4. Treating vulnerable consumers fairly

    Tasks for regulated firms Focus areas Published: 27/07/2020 Last modified: 16/06/2022
    Our work on the fair treatment of vulnerable customers, including why vulnerability matters and how it affects your firm.

  5. Fake FCA emails, websites, letters and phone calls

    Scams Published: 02/04/2016 Last modified: 05/07/2022
    Find out about some of the common ways scammers may contact you claiming to be from the FCA.

  6. Data

    Last modified: 12/08/2022
    All data published by the Financial Conduct Authority.

  7. Cryptoassets: our work

    Focus areas Published: 23/01/2019 Last modified: 12/08/2022
    We are carrying out work on cryptoassets to ensure that consumers are protected, market integrity is upheld, and that competition works in the interest of consumers.

  8. The future of access to cash

    Firms Focus areas Published: 05/11/2020 Last modified: 12/08/2022
    Access to cash and banking services remain vital for many people, particularly for consumers in vulnerable circumstances. See the FCA's work.

  9. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    further. The objectives of the consumer research programme were:. assess consumer behaviour and attitudes to the purchasing or consideration of consumer credit products. ... Published: 10 April 2014. This report focuses primarily on the consumer research

  10. Consumer credit research: credit cards

    Tasks for regulated firms Published: 06/08/2015 Last modified: 11/02/2019
    Find out about our research into credit cards, some key findings into the market and what we will do next.