2020 fines

This contains information about fines published during the calendar year ending 2020. The total amount of fines so far is £104,717,600.

Firm or individual fined Date Amount Reasoning
Commerzbank AG 17/06/2020 £37,805,400 This Final Notice refers to breaches of PRIN 3 related to financial crime in the retail bank sector. We imposed a fine.
Lloyds Bank Plc, Bank of Scotland Plc and The Mortgage Business Plc 11/06/2020 £64,046,800 This Final Notice refers to breaches of PRIN 3 and PRIN 6 related to the unfair treatment of customers in the mortgages sector. We imposed a fine.
Moneybarn Limited 17/02/2020 £2,774,400 This Final Notice refers to breaches of PRIN 6, PRIN 7 and the CONC rules related to the unfair treatment of customers in the consumer credit sector. We imposed a fine.
Hall and Hanley Limited (HHL) 21/01/2020 £91,000 This Final Notice refers to breaches of the Conduct of Authorised Persons Rules 2014 (CAPR) in relation to misleading consumers to claims and unfair treatment of consumers in the claims management sector. We imposed a fine.