Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 41 to 50 of 3247 search results for complaints data.

  1. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 
  2. After you complain about PPI

    PPI Consumers Last modified: 22/08/2020
    Find out what happens after you complain about PPI, how long you should wait for a response from your provider, and what to do if you aren’t happy with your final response.
  3. Firm level complaints data 2013 H1 [xlsx]

    Data Published: 10/10/2013 Last modified: 09/12/2013
    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  4. PPI FAQs - including exceptional circumstances

    PPI Consumers Last modified: 22/08/2020
    Find answers to frequently asked questions about different PPI topics. If you can't find an answer to your question, you can contact us.
  5. Firm level complaints data 2019 H1 [xlsx]

    Data Published: 30/12/2019 Last modified: 30/12/2019
    Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  6. Firm level complaints data 2017 H2 [xlsx]

    Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income Published: 19/04/2018
    Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  7. Firm level complaints data 2017 H1 [xlsx]

    Data Published: 23/10/2017
    Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Firm level complaints data 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  10. Firm level complaints data 2018 H2 [xlsx]

    Data Published: 24/04/2019
    Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.