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Showing 211 to 220 of 18115 search results for complaints data.

  1. FCA sets out approach to assessing Connaught complaints

    Statements Published: 19/04/2021 Last modified: 19/04/2021
    In December we published the report of Raj Parker’s 'Independent Review into the FSA and FCA’s handling of the Connaught Income Fund Series 1 and connected companies', and our response to that review. In our response we said that we were sorry
  2. IRHP: the review process

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: the review process.
  3. AUXI MARKET

    Warnings Published: 13/05/2022 Last modified: 13/05/2022
    AUXI MARKET is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  4. Executive committees

    About us Who we are Published: 02/04/2016 Last modified: 08/04/2024
    Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well.
  5. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    highlight problems, do you take whistleblowing seriously, do you use the wealth of information from complaints to drive improvements, do you really learn from the mishaps of your peers?
  6. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.
  7. Small payment institution (small PI)

    Last modified: 14/09/2018
    The key changes for small PIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications
  8. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical
  9. Youcompareinsurance

    Warnings Published: 25/10/2018 Last modified: 25/10/2018
    Youcompareinsurance is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  10. Pension scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam.