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Showing 171 to 180 of 18049 search results for complaints data.

  1. The FCA publishes data on complaints and redress for the first half of 2013

    Press Releases Published: 16/10/2013 Last modified: 16/10/2013
    Publishing complaints data is a powerful tool that helps encourage competition between firms to improve their service to customers; and help consumers assess their relationships with banks and other providers.”. ... 1,425. Close. The latest complaints
  2. FSA - CP09/21 Transparency as a Regulatory Tool and Publication of Complaints Data [pdf]

    Consultation papers Published: 09/07/2009 Last modified: 30/05/2013
    Consultation FSA - CP09/21
  3. Product sales data - 2022

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to the FCA quarterly.
  4. Complain about us, the PRA or the Bank of England (the regulators)

    How we operate Published: 04/04/2016 Last modified: 13/03/2024
    Find out how to make a complaint about the regulators and how we investigate complaints.
  5. Complaints Scheme: our approach to remedies

    Statements Published: 16/06/2020 Last modified: 13/03/2024
    This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded.  We aim to apply a consistent and fair approach to ensure remedies are
  6. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.
  7. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone
  8. FERGOFX

    Warnings Published: 05/04/2022 Last modified: 06/04/2022
    FERGOFX is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  9. Keeping your firm's details up to date

    Tasks for firms Published: 03/05/2015 Last modified: 01/05/2024
    Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.
  10. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018.