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Showing 11 to 20 of 61 search results for about the contextualised complaints data submitted by firms.

  1. Aggregate complaints data: 2022 H2

    Data Published: 27/04/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

  2. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

  3. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Reviewing the bi-annual Complaints Return to include more consumer-centric measures. Revising the FCA publication of firms’ complaints (e.g. ... including more contextualised data). The FCA is now considering these recommendations and will be

  4. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  5. Product sales data reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Find out more about how to submit product sales data or report a 'nil' return.

  6. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 17/04/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

  7. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.

  8. Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022

    FOI Release Date of Release: 25/02/2022
    The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS).

  9. Reporting requirements for CMCs

    Claims management companies Published: 09/06/2019 Last modified: 07/02/2023
    Learn more about the annual reporting requirements for claims management companies (CMCs).

  10. Authorised payment institution (authorised PI)

    Last modified: 22/09/2017
    Answer the following questions to understand more about what you need to do to meet new PSD2 requirements:. ... 2. The FCA encourages applications to be correctly completed and submitted as early as possible.