Reporting requirements for CMCs

Learn more about the annual reporting requirements for claims management companies (CMCs).

Who needs to submit returns

The reporting requirements apply to all firms with permissions to carry on regulated claims management activities, including firms with temporary permissions.

Timing and method of reporting data

Reports must be submitted to us electronically within 30 business days of the end of the relevant reporting periods. 

For example:

A CMC with an accounting reference date (ARD) of 31 May 2022 – must submit by 12 July 2022 (covering the reporting period of 1 June 2021 – 31 May 2022) and on a yearly basis thereafter.

How to find your ARD

Companies House provides a useful guide to Accounting Reference Dates (ARD) online. If you’re not sure when your ARD is, you can check your accounting reference period and filing date by using the Companies House service.

The glossary in our Handbook provides a definition and information on the ARD for regulation.

What to submit

We collect the following regulatory data from CMCs electronically:

How to submit your return  

To submit your return:

Late returns

The reporting requirements have strict time limits under our rules. Generally, if your firm does not meet these, you will be charged an administrative fee of £250.

If your firm does not submit the information required, we may take enforcement action. In some circumstances this might result in you losing your permission to carry out regulated activities.

Maintain your email address

We will email the principal user’s email address in the system. It is your/their responsibility to make sure this address is up to date.

If you have any questions, call us on 0300 500 0597.

Page updates

29/11/2021: Information changed Content updated after publication of PS21/18