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Showing 21 to 30 of 1436 search results for We publish complaints data.

21. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

22. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms

23. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

24. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.

25. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

26. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more

27. FAMR Baseline tracking

    External research Published: 24/09/2018 Last modified: 24/09/2018
    The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer

28. FCA publishes update to pension redress methodology

    Press Releases Published: 10/03/2017 Last modified: 10/03/2017
    The Financial Conduct Authority (FCA) has today announced proposals for updating the methodology used to calculate the redress owed to consumers who were given unsuitable advice to transfer out of a defined benefit (DB) pension scheme.

29. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

30. General insurance value measures

    General insurers and insurance intermediaries Published: 10/11/2021 Last modified: 15/02/2022
    We've introduced new rules on reporting data on value measures in the general insurance market.