Search results

Showing 1 to 10 of 1134 search results for FSA Complaints data.

1. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

2. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

3. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

4. FSA Commentary on FSA Complaints Data 2009 H2 [pdf]

   Data Published: 19/04/2013 Last modified: 04/08/2016
   FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights.

5. FSA Commentary on FSA Complaints Data 2010 H1 [pdf]

   Data Published: 19/04/2013 Last modified: 04/08/2016
   FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights.

6. Aggregate complaints data: 2023 H1

   Data Published: 19/10/2023 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

7. FSA Complaints data 2006 to 2008 [pdf]

   Data Published: 19/04/2013 Last modified: 04/08/2016
   Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

8. FSA Complaints data 2006 to 2008 [xls]

   Data Published: 19/04/2013 Last modified: 04/08/2016
   Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

9. Aggregate complaints data: 2023 H2

   Data Published: 25/04/2024 Last modified: 25/04/2024
   This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

10. FSA - PS13/7 Complaints against the regulators

    Policy statements Published: 25/03/2013 Last modified: 29/03/2013
    This Policy Statement sets out the scheme for complaints against the Bank of England, the Financial Conduct Authority and the Prudential Regulation Authority.