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Showing 91 to 100 of 2616 search results for vulnerable customers.

  1. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps
  2. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.
  3. High-cost credit and consumer credit

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    Read about the actions the FCA has taken to protect consumers since it took on the regulation of consumer credit in 2014.
  4. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.
  5. Competing on integrity

    Speeches Published: 14/11/2013 Last modified: 30/09/2016
    Speech by Martin Wheatley, Chief Executive of the FCA, at the CFA European Investment Conference. This is the text of the speech as drafted, which may differ from the delivered version.
  6. Coronavirus (Covid-19): Information for firms on consumer credit

    Published: 04/12/2020 Last modified: 25/03/2021
    Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements.
  7. Protecting access to cash and banking services

    Speeches Published: 13/05/2021 Last modified: 13/05/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0
  8. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  9. Support during challenging times

    Blogs Published: 19/05/2023 Last modified: 23/05/2023
    As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety.
  10. FCA puts the spotlight on debt management firms

    Press Releases Published: 15/03/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal