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Showing 51 to 60 of 2610 search results for vulnerable customers.

51. Mortgage Prisoner Review

    News stories Published: 29/11/2021 Last modified: 29/11/2021
    Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them.

52. Flood and storm insurance claims

    Tasks for regulated firms Published: 14/10/2021 Last modified: 14/10/2021
    We remind firms to make sure they have plans in place to manage the impact of coronavirus on the seasonal increase in floor and storm-related claims.

53. Investing in crypto

    Last modified: 02/02/2024
    A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment.

54. FCA publishes Future Approach to Consumers

    Press Releases Published: 06/11/2017 Last modified: 13/03/2024
    The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017.

55. Consumer Duty – information for firms

    Tasks for firms Published: 03/10/2022 Last modified: 01/11/2023
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

56. Do the right thing

    Speeches Published: 01/06/2023 Last modified: 30/10/2023
    Speech by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight, delivered at the City & Financial FCA Investigations and Enforcement summit.

57. Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings

    Focus areas Published: 18/01/2022 Last modified: 03/11/2022
    In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms.

58. New guidance to help firms do more for vulnerable consumers

    Press Releases Published: 29/07/2020 Last modified: 25/09/2020
    The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers.

59. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Remuneration schemes play an important role in setting the sales culture of a firm, influencing how and what staff sell to customers. ... They can create a culture of mis-selling and may undermine a firm’s positive efforts to treat customers fairly in

60. A to Z of financial terms - Vulnerable customers

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.