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Showing 161 to 170 of 400 search results for vulnerable customers.
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TSB fined £48.65m for operational resilience failings
The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have fined TSB Bank plc (“TSB”) a total of £48,650,000 for operational risk management and governance failures, including management of outsourcing risks, -
Consumer credit and consumers in vulnerable circumstances
Consumer credit and consumers in vulnerable circumstances. Research insights First published:. ... We want firms to look at our findings and consider if they are treating customers in vulnerable circumstances fairly. -
TR15/8: Quality of debt management advice
This paper reports on the findings of the FCA's thematic review of the quality of debt management advice. -
IRHP: background to the review
Information on why the review was conducted. -
Charles Randell speech at the Annual Public Meeting 2018
Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Annual Public Meeting at the QEII Centre, Westminster. -
Getting affordability right in consumer credit
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London. -
High-cost credit review
The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers. -
Statement on funeral plan provider applications
From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law. -
Financial promotions quarterly data 2022 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022. -
Ageing population and financial services
In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry.