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Showing 1 to 11 of 1570 search results for information on services for vulnerable customers.

1. Forms

   List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

2. Our approach to ensuring firms treat vulnerable customers fairly

   Speeches Published: 05/03/2020 Last modified: 06/03/2020
   Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.

3. Ensuring the fair treatment of customers in vulnerable circumstances

   Firms Published: 16/06/2022 Last modified: 16/06/2022
   The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.

4. Your rights with financial services

   Consumers Your rights Published: 20/03/2023 Last modified: 31/07/2023
   Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong.

5. Automated investment services - our expectations

   Multi-firm reviews Published: 21/05/2018 Last modified: 21/05/2018
   The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back

6. About the FCA

   About us What we do Published: 19/04/2016 Last modified: 26/04/2024
   The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role.

7. FCA performance scorecard - comparison metrics for personal current accounts 2021

   Data Published: 14/01/2021 Last modified: 14/01/2021
   This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

8. FCA mandated and voluntary information on current account services

   Data Published: 19/08/2020 Last modified: 13/11/2020
   Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and

9. About our data

   Last modified: 14/03/2024
   The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

10. Financial promotions quarterly data 2024 Q1

    Data Published: 26/04/2024 Last modified: 26/04/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024.

11. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.