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Showing 32 to 41 of 185 search results for our Financial Lives Survey showed.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  3. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  4. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.

  5. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  6. The Financial Lives survey

    Financial Lives Published: 18/06/2018 Last modified: 10/04/2024
    Financial Lives is the FCA's flagship nationally representative survey of UK consumers. It provides information about consumers’ attitudes towards managing their money, the financial products they have and their experiences of engaging with

  7. Research

    Last modified: 07/05/2024
    All the research published by the Financial Conduct Authority

  8. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  9. Financial Lives 2017 survey

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Find out more about the FCA's first Financial Lives survey in 2017.

  10. Financial Lives 2020 survey

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Find out more about the Financial Lives 2020 survey including the FCA's reports and data. 

  11. Financial Lives cost of living (Jan 2024) recontact survey

    Financial Lives Published: 10/04/2024 Last modified: 10/04/2024
    Find out more about the FCA's work on Financial Lives in 2024.