Find out more about the Financial Lives 2020 survey including our reports and data.
A total of 16,190 respondents completed our 2020 survey. Ending in February 2020, the results give us an understanding of consumers’ financial positions before the coronavirus (Covid-19) pandemic.
A second survey the 'October 2020 Covid-19 panel survey' was conducted with 22,000 respondents to focus on the impact of COVID-19.
Reports
We published 3 reports using these 2 surveys:
2020 main report: Financial Lives 2020 survey: the impact of coronavirus
Our main report provides key findings from both the Financial Lives 2020 survey and the October 2020 Covid-19 panel survey.
Download Financial Lives 2020 survey: the impact of coronavirus (PDF)
Consumer research to inform the Financial Advice Market Review
This report uses insights from the Financial Lives 2020 survey alongside bespoke qualitative research to look at consumers’ views on their needs for support with financial issues; how they go about getting that support, and their experiences of support.
Download Consumer research to inform the FCA’s Review (PDF)
FCA outcomes and metrics
The FCA are committed to being clear about how we are accountable for our progress. The Financial Lives 2020 survey provides the baseline metrics for a number of these outcomes.
View our latest outcomes and metrics
2020 data tables
We provide the multi-volume data tables from our 2020 survey.
These data tables provide access to the results of almost all the survey questions and to different ways the data can be looked at. Given the breadth of the survey, we have not included all the results in our published reports.
To guide you through the various volumes of data tables we have published a data tables user guide.
Financial Lives 2020 data tables
Appendix A to the Financial Lives 2020 main report
We cover just over 100 different products or groups of products in the survey. Appendix A (Product holdings) (XLSX) includes a spreadsheet which shows the proportions and numbers of UK adults holding them for 2017 and 2020.
October 2020 Covid-19 panel survey data tables
These data tables provide access to the results of the October 2020 Covid-19 panel survey.
Financial Advice Market Review
The Financial Advice Market Review looks at specific products and groups which can be reported on from all of the 2020 data tables by using the following headings:
Survey data
The 2017, 2020 and 2022 main survey data, along with weights and instructions for applying them, are available through the Geographic Data Service (GeoDS). We will make the 2024 main survey data available through GeoDS by September 2025.