Financial Lives 2017 survey

Find out more about the Financial Lives 2017 survey, including our reports and data. 

The first Financial Lives survey was conducted in 2017. A total of 12,865 respondents took part.

Reports

We published 3 substantial reports:

2017 main report: Understanding the financial lives of UK adults

Our October 2017 report provides results from the Financial Lives 2017 survey, highlighting key facts and figures by age group.

Download Understanding the financial lives of UK adults (PDF)

The financial lives of consumers across the UK

Our June 2018 report provides results from the Financial Lives 2017 survey across the 4 nations of the UK, the nine regions of England, and by rural and urban areas. The report allows us to understand how consumers’ product holdings, attitudes and experiences with financial services differ across the UK.

Download The financial lives of consumers across the UK (PDF)

Quantitative research to inform the Financial Advice Market Review (FAMR) baseline

The Financial Advice Market Review (FAMR) was launched in August 2015. It explored how government, industry and regulators could take steps to develop the financial advice and guidance market. The Financial Lives 2017 survey helped inform a baseline to monitor the development of the financial advice market.

Download Research to inform the FAMR baseline (PDF)

2017 data tables

We provide the multi-volume data tables from our 2017 survey.

These provide access to the results of almost all the survey questions and to different ways the data can be looked at. Given the breadth of the survey, we have not included all the results in our published reports.

To guide you through the various volumes of data tables we have published a data tables user guide.

Financial Lives 2017 data tables 

Weighted data tables (XLSX)
1. Main2. Retail banking3. Retail investments4. Mortgages5. Consumer credit
6. GI&P7. Pension accumulation8. Pension decumulation 19. Pension decumulation 210. Advice 1
11. Advice 212. Self-employed13. Savings14. Fraud and scams15. Access
16. Claims management17. GAP18. Guidance19. Unbanked20. Custom tables

Survey data

The 2017, 2020 and 2022 main survey data, along with weights and instructions for applying them, are available through the Geographic Data Service (GeoDS). We will make the 2024 main survey data available through GeoDS by September 2025.