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Showing 41 to 50 of 1501 search results for needs of vulnerable customers.
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Information for newly authorised firms
As a newly authorised firm, learn about the systems you'll use and important things you need to know. -
Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market. -
Funeral plan providers and intermediaries
The FCA regulates the pre-paid funeral plans sector. See all our resources for firms. -
The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
Improving access to insurance
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event. -
Women’s Economic Empowerment TechSprint 2021
Women’s Economic Empowerment TechSprint 2021 -
Financial promotions data 2023
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023. -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
High-cost credit and consumer credit
Read about the actions the FCA has taken to protect consumers since it took on the regulation of consumer credit in 2014. -
Firm handling of complaints during coronavirus
Find out about how firms should handle complaints during coronavirus.