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Showing 31 to 40 of 719 search results for firm-level complaints data.

  1. Firm specific complaints data 2012 H2 [xlsx]

    Data Published: 15/04/2013 Last modified: 04/08/2016
    Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012.
  2. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  3. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  4. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  5. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.
  6. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.
  7. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.
  8. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.
  9. FSA Firm-level complaints data 2010 H1 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure
  10. FSA Firm-level complaints data 2010 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.