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Showing 1 to 10 of 546 search results for Firm level complaints data 2021.

1. Firm level complaints data 2021 H1 [xlsx]

   Data Published: 28/10/2021
   Firm level complaints data 2021 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

2. Firm level complaints data 2021 H2 [xlsx]

   Data Published: 28/04/2022
   Firm level complaints data 2021 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

3. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

4. Firm level complaints data 2020 H2 [xlsx]

   Data Published: 29/04/2021
   Firm level complaints data 2020 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

5. Firm-level complaints data sortable table: 2023 H2

   Data Published: 28/04/2022 Last modified: 25/04/2024
   The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.

6. Aggregate complaints data: 2021 H1

   Data Published: 28/10/2021 Last modified: 28/04/2022
   This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

7. FCA outcomes and metrics

   Data Published: 02/04/2022 Last modified: 12/03/2024
   The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

8. 2015 Disclosure Log

   Last modified: 30/01/2020
   The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

9. Interest rate hedging products (IRHP)

   Consumers Know your rights Published: 19/04/2016 Last modified: 14/12/2021
   We explain the background to the mis-selling and redress scheme.

10. Aggregate complaints data: 2022 H1

    Data Published: 20/10/2022 Last modified: 27/04/2023
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.