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Showing 1 to 10 of 156 search results for firm complaints data for 2012 H2.

1. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

2. Firm specific complaints data 2012 H2 [xlsx]

   Data Published: 15/04/2013 Last modified: 04/08/2016
   Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012.

3. Aggregate Complaints Data 2012 H2 [xls]

   Data Published: 15/04/2013 Last modified: 04/08/2016
   Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

4. Commentary on the aggregate complaints data 2012 H2 [pdf]

   Data Published: 14/06/2013 Last modified: 04/08/2016
   Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

5. Aggregate Complaint data charts April 2013 [pdf]

   Data Published: 15/04/2013 Last modified: 04/08/2016
   Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

6. Complaints data sortable table: 2016 H2

   Data and research Published: 26/04/2016 Last modified: 26/04/2017
   Complaints data sortable table: 2016 H2

7. Aggregate complaints data: 2016 H1

   Data and research Published: 06/10/2016 Last modified: 23/05/2022
   The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

8. The FCA publishes data on complaints and redress for the first half of 2013

   Press Releases Published: 16/10/2013 Last modified: 16/10/2013
   Publishing complaints data is a powerful tool that helps encourage competition between firms to improve their service to customers; and help consumers assess their relationships with banks and other providers.”. ... 1,425. Close. The latest complaints

9. FCA publishes complaints data for the second half of 2012

   Press Releases Published: 14/04/2013 Last modified: 17/11/2021
   We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

10. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.