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Showing 141 to 150 of 838 search results for consumer research.

  1. Exploring Synthetic Data Validation – privacy, utility and fidelity

    Research articles Published: 12/06/2023 Last modified: 12/06/2023
    This paper explores the insights from a roundtable event hosted by the FCA, the Information Commissioner’s Office, and the Alan Turing Institute.
  2. Occasional Paper No. 22: Price discrimination and cross-subsidy in financial services

    Occasional papers Published: 21/09/2016 Last modified: 06/03/2017
    Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... The FCA endeavours to ensure that research outputs are correct, through checks including independent referee reports, but the nature of
  3. Occasional Paper No. 21: Asymmetries in Dark Pool Reference Prices

    Occasional papers Published: 15/09/2016 Last modified: 15/09/2016
    Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... The FCA endeavours to ensure that research outputs are correct, through checks including independent referee reports, but the nature of
  4. Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour

    Occasional papers Published: 11/03/2015 Last modified: 11/03/2015
    These services also appear to encourage consumers to switch without closing their original account. ... This research reinforces the importance of testing disclosures beforehand to help ensure that they effectively achieve their intended outcomes.
  5. CP20/1: Introducing a Single Easy Access Rate for cash savings

    Consultation papers Published: 09/01/2020 Last modified: 13/11/2020
    This consultation sets out proposals to make the market simpler and improve competition. This will help consumers know if they are getting a good deal, as well as protecting those that currently receive the lowest interest rates. We want firms to
  6. Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?

    Occasional papers Published: 25/03/2014 Last modified: 25/03/2014
    Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... The paper also describes the results of this research, which show that the ‘add-on mechanism’ weakens consumers’ ability to discipline firms by shopping
  7. PS21/11: General insurance pricing practices - amendments

    Policy statements Published: 16/08/2021 Last modified: 02/12/2022
    In May 2021, we published PS21/5 which set out our final rules to address the harm we had found in our GI Pricing Practices Market Study. On 18 August, we published PS21/11, making minor changes to these rules.
  8. Update on our work around pensions and retirement income

    Market studies Published: 13/07/2016 Last modified: 12/04/2024
    Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area.
  9. Our response to the CMA’s final report on its investigation into competition in the retail banking market

    Corporate documents Published: 03/11/2016 Last modified: 03/11/2016
    We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA).
  10. Occasional Paper No. 44: The conflict between consumer intentions, beliefs and actions to pay down credit card debt

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this study we attempt to increase credit card payments through behaviourally-informed disclosures tested in experiments across 3 UK lenders.