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Showing 1 to 10 of 513 search results for consumer research.

1. Consumer attitudes and awareness of cryptoassets: research summary

   Research Published: 07/03/2019 Last modified: 07/03/2019
   We have carried out research with consumers to better understand the potential harms of cryptoassets.

2. Financial Lives survey

   Research Published: 20/06/2018 Last modified: 10/12/2019
   Financial Lives is the FCA's first large-scale survey of UK adults. Based on nearly 13,000 face-to-face and online interviews, Financial Lives is the FCA's largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. It is a key...

3. Annuity comparator: our research

   Research Published: 14/07/2016 Last modified: 30/09/2016
   Find out more about our research into the implementation and effects of the proposed ‘annuity comparator’

4. FCA Research Agenda

   Corporate documents Published: 17/04/2019 Last modified: 17/04/2019
   The FCA's research agenda sets out the broad areas of research most relevant to its Mission. It combines economics, statistics, behavioural science, and market data and intelligence together with newer techniques in machine learning and artificial intelligence to understand how markets work, and how the FCA can make them work better.

5. Publications

   Last modified: 16/01/2020
   Policy and guidance, corporate documents, notices and decisions, data, research and forms

6. FAMR Baseline tracking

   Research Published: 24/09/2018 Last modified: 24/09/2018
   The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer research to track any movement since we collected those baseline measures.

7. Occasional Paper No. 8: Consumer Vulnerability

   Occasional papers Published: 23/02/2015 Last modified: 25/10/2019
   Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

8. Evaluation of the Retail Distribution Review and the Financial Advice Market Review

   Calls for input Published: 01/05/2019 Last modified: 14/01/2020
   The Retail Distribution Review (RDR) and the Financial Advice Market Review (FAMR) aim to improve consumer outcomes from financial advice and guidance. The FCA is reviewing their impact on the market to date, and assessing how the market may develop in the future in this Call for input.

9. Designing effective current account prompts: research summary

   Research Published: 20/11/2018 Last modified: 20/11/2018
   Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and highlight developments in the retail banking market, for example that customers can now share account...

10. Alternatives to high-cost credit

    Research Published: 22/07/2019 Last modified: 22/07/2019
    This FCA report sets out actions and recommendations to improve the availability and awareness of alternatives to high-cost credit.