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Showing 161 to 170 of 1127 search results for complaints data from firms to enable.
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Complaints data sortable table: 2016 H2
Complaints data sortable table: 2016 H2 -
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement
FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints. -
Copia Wealth Management Limited is placed into liquidation
Mr Floyd Paterson, the sole director of Copia Wealth Management Limited, a firm authorised and regulated by the FCA, has appointed Alex Kachani of Crawfords Accountants in Manchester as liquidator. -
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
In around two and a half million complaints this was not necessarily the case so, at our request, firms will be looking at these complaints again. ... While the FCA recognises that firms can change the way they handle complaints, it must always be done -
Firm-level complaints data sortable table: 2023 H2
The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period. -
Using claims management companies
The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs. -
New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling
The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts. -
Loan-based crowdfunding platforms: summary of our rules
The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities. -
Credit reporting: Interim Working Group (IWG)
The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work. -
Messages firms can give customers about investments and life assurance following market volatility
We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).