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Showing 41 to 50 of 1407 search results for complaints data 2011.

41. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

42. 2014 fines

    News stories Published: 02/01/2014 Last modified: 31/08/2016
    This table contains information about fines published during the calendar year ended December 2014. The total amount of fines is £1,471,431,800.

43. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 14/04/2013 Last modified: 17/11/2021
    We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

44. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.

45. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. 

46. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.

47. Complaints data sortable table: 2016 H2

    Data and research Published: 26/04/2016 Last modified: 26/04/2017
    Complaints data sortable table: 2016 H2

48. Just one day left to act: PPI complaints deadline is tomorrow

    PPI Press Releases Published: 28/08/2019 Last modified: 30/08/2019
    The FCA issues final reminder to UK consumers - PPI won't be back

49. Payment Services Regulations 2017 and Electronic Money Regulations 2011

    Tasks for firms Published: 21/10/2015 Last modified: 14/08/2023
    The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules.

50. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.