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Showing 61 to 70 of 1436 search results for We publish complaints data.

  1. Financial crime resources

    Published: 08/02/2024 Last modified: 22/03/2024
    Find publications about our Financial Crime Public Commitment, including news, speeches, podcasts, events and external publications.

  2. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  3. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  4. FCA publishes video to help consumers understand pension transfer advice

    News stories Published: 21/08/2019 Last modified: 27/09/2021
    The FCA's video aims to help consumers better understand financial advice on transferring out of a defined benefit pension.

  5. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    proposing them, and our assessment of their costs and benefits, in the consultation paper we will publish before the end of the year. ... We will continue to monitor firms’ handling of PPI complaints under our current rules.

  6. Consumer investments data review 2020

    Data Published: 18/01/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020.

  7. Data strategy update 2022

    Data Published: 23/06/2022 Last modified: 24/06/2022
    The FCA sets out where it has made progress against its 2020 Data Strategy, where it has more to do, and where it has increased its focus.

  8. Finalised Guidance on super complaints and references under section 234D

    Finalised guidance Published: 25/06/2013 Last modified: 26/06/2013
    Further, FSMA also requires the FCA to publish guidance on the presentation of a reasoned case for such a complaint or reference. ... Following consultation on draft guidance, we publish here our final guidance on these matters.

  9. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

  10. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.
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