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Showing 1 to 10 of 15899 search results for FCA's Consumer Duty.

  1. Consumer Duty – information for firms

    Tasks for firms Published: 03/10/2022 Last modified: 24/05/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  2. Contact us

    Last modified: 28/05/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

  3. The FCA’s Consumer Duty will lead to a major shift in financial services

    Press Releases Published: 27/07/2022 Last modified: 27/07/2022
    The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

  4. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

  5. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  6. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 05/01/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

  7. FCA warns of impending Consumer Duty deadline

    Press Releases Published: 10/05/2023 Last modified: 10/05/2023
    With fewer than 90 days to go until the start of the Consumer Duty the Financial Conduct Authority (FCA) has urged firms to ensure they are ready for the 31 July deadline.

  8. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 20/02/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

  9. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  10. Expectations of firms offering fractional shares to retail investors

    Firms Published: 01/12/2023 Last modified: 01/12/2023
    FCA's expectations under the Consumer Duty for firms offering fractional shares.