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Showing 31 to 40 of 56 search results for Aggregate sector wide firm complaints data for 2014.

  1. Aggregate complaints data 2015 H2 [pdf]

    Data Published: 06/10/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Commentary on the aggregate complaints data 2015 H1 [pdf]

    Data Published: 30/03/2016 Last modified: 05/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.

  3. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  4. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  5. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  6. Aggregate complaints data: 2016 H2

    Firms Published: 05/04/2016 Last modified: 23/10/2017
    This data includes all the complaints that firms report to us.

  7. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  8. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

  9. 2014 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2014. 

  10. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.